Internal Account Manager UCCAV

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Job Description:

Internal Account Manager - UCC/AV

Location: Milton Keynes - Hybrid

This role follows a nonnegotiable 3day hybrid working pattern. Candidates must live within a reasonable commuting distance of our Milton Keynes office.

About the Job

We are looking for a driven Internal Account Manager to join our team on a permanent basis supporting growth across our Unified Communications & Collaboration (UCC) and Audio Visual (AV) portfolio.

While this role includes managing a small number of existing partners the primary focus is on building and developing your own pipeline identifying new opportunities and winning new business within our existing customer base. Youll be responsible for driving revenue and profit growth through proactive engagement outbound activity and strong relationship building.

This role will suit someone who enjoys picking up the phone opening doors and creating new opportunities rather than simply maintaining existing accounts. Youll work closely with partners to position Ingram Micro as a strategic enabler of modern workplace solutions supporting them across areas such as hybrid working digital collaboration and integrated AV environments.

Success in this role will come from a structured and proactive approach including developing clear business plans managing a strong pipeline and maintaining a reliable forecast aligned to your growth objectives.

Our customers and vendors are at the heart of everything we do so delivering a high standard of service while achieving strong commercial results is key to success in this role.

Core responsibilities:

• Build effective relationships with key partners and develop a trusted advisor presence across UCC and AV solutions.
• Identify opportunities to cross-sell and upsell across Unified Communications collaboration tools and AV technologies using market insight and product knowledge.
• Drive new business by identifying partner and end-user needs linked to hybrid working collaboration and workplace transformation.
• Manage and develop a pipeline ensuring opportunities are accurately tracked progressed and forecasted.
• Provide regular sales forecasts and business updates maintaining clear visibility of performance and pipeline.
• Support and enable partners by sharing product knowledge and promoting relevant tools and platforms including Xvantage.
• Work closely with internal teams including marketing and technical teams to support go-to-market activity and drive engagement.
• Assist in the development of commercial proposals supporting pricing incentives and solution positioning.
• Use data and insights to identify growth opportunities and support partners in expanding their UCC and AV offerings.

To set you up for success we are looking for the following skills and experience:

• Experience in a sales or accountbased role ideally within technology IT distribution or a related sector. Knowledge or interest in UCC/AV Solutions is advantageous but not essential.
• An interest in UCC and/or AV solutions with a willingness to learn.
• A commercial and proactive mindset with the confidence to build relationships create opportunities and win new business.
• Comfortable communicating with customers and partners over the phone via email and facetoface.
• Naturally curious and motivated to learn products vendors and new technology in a fastmoving environment.
• Confident using business systems and tools including Microsoft Outlook Word and Excel; CRM experience is beneficial.
• A desire to understand how things work with the ability to spot opportunities to improve systems processes and ways of working.
• A strong focus on delivering a positive customer experience while achieving commercial outcomes.

Whatweoffer:

• AXAHealthInsuranceandDentalPlanOptions-availableforyouandyourfamilythroughasalarysacrificescheme
• RisingholidayallowanceatYear2andYear5
• Birthdaydayoff
• EmployeeReferralBonus-helpusgrowourteamandgetrewardedforintroducinggreattalent.
• Employeediscountsandwellnessperks
• Modernofficeswithbreakoutspacesfreeteaandcoffeeandaprivatewellnessroom
• Developmentopportunitieswithclearcareerprogressionandtraining

We Are Ingram Micro Group
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population we play a vital role in the worldwide IT sales channel bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage our AI-powered digital platform we offer what we believe to be the industrys first business-to- consumer-like experience. We also provide a broad range of technology services including financing specialized marketing and lifecycle management as well as technical pre- and post- sales professional support. Learn more at .

Make an application to join the team!
None of this is achievable without great people with a complete customer focus.

Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer a competitive basecommission market leading incentives programme and clear career development. You will receive full training on the products you will be specialisinginand you will have access to a world leading catalogue of technology-based learning.
If this sounds like the opportunity for you then please apply by sending a copy of your most recent CV.