GTM Systems Manager

GTM Systems Manager

About the Role

We are looking for a GTM Systems Manager to own and administer the core revenue intelligence platform that powers our go-to-market organization. This role sits at the intersection of Revenue Operations and GTM Systems with primary ownership of Gong (including Forecasting Engage and Conversational Intelligence) LinkedIn Sales Navigator and Kernel. The ideal candidate is passionate about applying AI within the broader GTM tech stack and is excited to lead a small team responsible for data quality and completeness across our systems.

This is a hands-on high-impact role for someone who understands both the technical administration of GTM tools and the strategic value they unlock for Sales Marketing and Customer Success teams.

What Youll Do

Platform Administration & Optimization

• Serve as the primary system owner for Gong managing strategy configuration integrations and platform health across Forecasting Engage and Conversational Intelligence modules.
• Own the end-to-end administration of LinkedIn Sales Navigator including license management integration with CRM and adoption tracking.
• Continuously evaluate and optimize platform workflows to ensure GTM teams are extracting maximum value from Gong and adjacent tools.
• Troubleshoot platform issues manage vendor relationships and act as the primary escalation point for Gong- and Sales Navigator-related requests.

AI & GTM Tech Stack Innovation

• Champion the adoption of AI-driven capabilities across the GTM tech stack including AI features within Gong (e.g. forecasting models conversation intelligence insights deal risk signals) and other GTM tools.
• Identify opportunities to leverage AI to improve rep productivity forecasting accuracy and pipeline visibility.
• Stay current on emerging AI capabilities within the revenue intelligence and sales engagement space and make recommendations for adoption.

Team Leadership & Data Governance

• Manage and provide oversight to a team responsible for data quality across GTM systems core CRM (SFDC).
• Establish and enforce data governance standards ensuring accurate consistent and complete data flows between Gong CRM and other GTM tools.
• Develop processes and dashboards to monitor data hygiene identify gaps and drive continuous improvement.
• Vendor manage Kernel our AI partner for data accuracy.

Cross-Functional Collaboration

• Partner closely with the global GTM Systems team to align on architecture integrations and system roadmap.
• Collaborate with Revenue Operations to ensure Gong and Sales Navigator data supports forecasting pipeline management and reporting needs.
• Work with Sales Sales Enablement Marketing and Customer Success stakeholders to gather requirements and translate them into system configurations and workflows.
• Support onboarding training and enablement efforts to drive adoption and best-practice usage of Gong and Sales Navigator.

What Youll Bring

• Required: Hands-on experience administering Gong including familiarity with Forecasting Engage and Conversational Intelligence modules.
• Experience managing LinkedIn Sales Navigator or similar sales engagement/prospecting tools.
• Demonstrated interest or experience in applying AI tools and capabilities within a GTM or sales technology environment.
• Prior experience leading managing or mentoring a small team ideally with a focus on data quality data operations or systems administration.
• Strong understanding of GTM workflows including sales process forecasting and pipeline management.
• Experience working within a global cross-functional Rev Ops or GTM Systems team structure.
• Excellent project management skills with the ability to juggle multiple stakeholders and priorities.
• Strong analytical mindset with a keen eye for data accuracy and process improvement.
• Excellent communication skills with the ability to translate technical system concepts to non-technical stakeholders.

Nice to Have

• Experience with CRM platforms (e.g. Salesforce HubSpot) and their integration with Gong.
• Background in Sales Operations Revenue Operations or Sales Enablement.

Why Join Us

• Play a pivotal role in shaping how AI and data intelligence power our go-to-market motion.
• Join a collaborative global GTM Systems and Rev Ops function with visibility across the entire revenue organization.
• Opportunity to lead and grow a team focused on data quality a foundational pillar of GTM success.

The base salary range for this position is plus benefits. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits in accordance with company policy and local regulations. Our salary ranges are determined by role level and location with individual compensation also dependent on factors such as qualifications experience and skills. Final offers will reflect these considerations and may vary accordingly.

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