Cyber GRC Analyst (Apprentice)

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Cyber GRC Analyst (Apprentice)

Join a team wherePurposedrives everything we doAmbitionfuels our growthTrustbuilds our foundation andRespectshapes our culture.

Werenot just hiring wereinviting you tobuild the futurewith us. Ifyourecurious driven and ready to leave your mark this is your invitation to make your next move.

Contract:Initially a Fixed term contract for24months to cover the lifetime of the apprenticeship. On successfully passing your apprenticeship qualification we are committed to offering a suitable permanent position.

Working hours:35 hours per week is full an apprentice you will be spending 20% of your time on off-the job learning which includes attending lectures/tutorials with your training provider.

Salary:26936

Location:London Exchange Tower

Reporting to:Cyber Security Manager

By joining our teamyoullenjoy the best of both worlds hybrid working and the collaboration of a great officeenvironment.Ourhybrid policy sees us all working at least four days across a fortnight in the office.As well as extensive opportunities for personal and career development.

About Us:

The Financial Ombudsman Service is an independent not-for-profit organisation that plays a vital role in UK financial services. Every day we help resolve disputes between consumers or small businesses and their financial service providers.

This apprenticeship role supports the Cyber GRC team to understand assess and report on cyber risk across our peopleprocessesand how weidentifyand document risks evaluate how controls reduce risk and support compliance with internal standards and regulatory expectations.

WhatYoullDo:

• Support internal reviews of cyber security policiesproceduresand controls by gathering evidence and completing checklists against agreed standards (e.g. Cyber Essentials ISO 27001 NIST) under supervision.

• Help evaluate cyber controls by recording what is in place noting exceptions and escalating gaps or concerns to the assessor/lead.

• Assistwith reviewing systemsprocessesand data protection measures by gathering information from system owners and keeping evidence organised.

• Helpidentifypractical risk treatments (mitigations) for processes technology and outsourced products/services and support tracking progress to closure.

• Maintain assessment documentation (e.g. working papers evidence logs action trackers) so findings and follow-ups can bemonitoredand reported.

• Work with colleagues across IT Enterprise Risk DataProtectionand Information Security to gather information and support agreed improvements.

• Support cyber risk assessments by helpingidentifythreats vulnerabilities and impacts and capturing results in the agreed templates and risk register.

• Stay curious about industry trends common cyber threats and relevant guidance and share highlights with the team.

• Support regular reporting by updating trackers and helping produce simple summaries of risk and control status (e.g. KPIs/KRIs) with guidance.

To be considered for this roleyoullneed to show us thatyouvegot the skills and to meet the followingminimumcriteria:

MinimumCriteria

• You will have achievedThree A levels or equivalent and GCSE English and Maths or have significant work experience in a relativefield.

• On enrolment onto the apprenticeship (September 2026) you be at least 18 years of age you will not be in full-timeeducationorreceiving of funding for other learning programmes.

• You will need a full UK Right to Work for the duration oftheapprenticeship and have valid and eligible residency status and bearesident in the UK for 3 years before the start of the apprenticeship

In addition your CV shows us:

• An interest in cyber securityriskand compliance with a willingness to learn (ensure your CV helps to reflect this)

• Some experience (from school workvolunteeringor self-study) of documenting processes following procedures or working with evidence.

• A basic understanding of what cyber security controls are (e.g. access control patching backups MFA) and why they matteror a willingness to learn quickly.

Why Youll Love WorkingWithUs:

We are avaluesled organisation. Our values define our culture influence our decisions and underpin our vision and set out how we play our PART through Purpose Ambition Respect and Trust. You can learn more about our values here: Work your way hybrid or in-office

• Wellbeing: Health plan gym memberships mental health support

• Growth: We invest in your future with courses mentorship promotions

• Culture: Diverse. Inclusive. Collaborative. Fun.

We also offer an attractive competitive salary and flexible benefits to suit our list of some of the many benefits and perks you can get for working with us:

• 25 days holiday entitlement with theoptionto buy extra or sell days

• Generous pension

• Various Family Friendly Policies including enhanced maternity pay carers and dependants leave

• Employer provided benefits such as Private medical insurance virtual GP Critical illness cover Life assurance cover to name a few

• Choice of voluntary benefits including Technology scheme Cycle to work scheme Will-writing service amongst others

• Gym membership discounts and a fully equipped on-site gym open 24/7 in Londononly

How to apply

To apply please upload a current CV which includes your qualifications. If you are still studying add your predicted grades. We will bereviewingyour qualifications to ensure you are eligible for the apprenticeship you have applied for.

If you do not hold the required qualifications you will not be eligible for this Apprenticeship

Applications need to besubmittedby15thJune 2026.Due to high application numbers this advert may end earlier than the date specified so pleasedontdelay and apply now!

The recruitment process

Once you have applied the recruitment process is as follows:

Online tests:The team will review your qualifications once the job advert has closed. If you meet the qualification requirements you will be emailed tests to complete which must be completed within 72 hours. The tests are:

Cognitive Ability test to assess your problem solving critical thinking & attention to detail

Workplace Behaviour Assessment to evaluate ifyoudbe happy in the role applied for.

On-demand Video interview:If you pass thepreviousstageyou will be sentanon-demand videointerviewsto complete. This is your opportunity to tell us why you have applied for an apprenticeship and how you feel you would be a good fit for the apprenticeship you applied for. You have 72 hours to complete this step. If you are successful you will be invited to an interview.

We partner with Criteria to deliver the assessments & video interview. You can visittheir websiteto learn more about the platform & read their privacy notice.

Face to face interview:If you are successful after the video interview you will be invited to an interview with your future team. Here we are looking to understand if you have the skills to excel in the apprenticeship. It is also your opportunity to learn more about the Financial Ombudsman Service & whatyoullbe doing as an apprentice.

A full job profile is available on request and will be provided to candidates shortlisted tothe candidates that have been shortlisted to the on-demand Video interview

The Financial Ombudsman is an Equal Opportunity and disability confident employer

We celebrate diversity and are committed to creating an inclusive environment for all teamWe view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities. Please click on the link below to find out more

out be part of the journey and take advantage of this opportunity.

Authenticity of applications

We value authentic personal applications. If wedeterminethat your CV or supporting statement was generated using AI tools your application may be withdrawn from consideration.