eCommerce Lead

Job Description

Were looking for an experienced Senior Ecommerce Manager to drive online sales growth elevate the customer experience and lead day-to-day trading across multiple ecommerce channels. This role blends commercial strategy data-driven decision making and hands-on execution. Youll manage a team of three and work collaboratively with marketing CRM operations and creative teams to deliver best-in-class digital performance.

Key Responsibilities

• Own trading performance across all international markets delivering against revenue and margin targets.
• Monitor key KPIs (conversion rate AOV sessions) and provide actionable insights to optimise results.
• Manage the ecommerce trading calendar ensuring alignment with brand marketing and key seasonal moments.
• Oversee all onsite and app merchandising ensuring product and content accuracy.
• Support the CRO roadmap by driving A/B testing and initiatives to improve conversion and user experience.
• Lead the end-to-end customer journey ensuring a seamless experience across desktop mobile and checkout.
• Own ecommerce reporting dashboards and weekly trading updates for senior leadership.

Skills & Experience

• 4 years experience in ecommerce trading (fashion or activewear preferred).
• Proven experience managing and developing teams.
• Strong understanding of ecommerce KPIs and digital trading drivers.
• Highly analytical with the ability to turn data into impactful actions.
• Excellent communication skills with the ability to collaborate across marketing operations and creative.
• Commercially minded with a track record of delivering measurable results.

Salary & Benefits

• Competitive salary
• Annual bonus scheme (sliding scale)
• Flexible working hours
• Enhanced employer pension contributions
• Private healthcare
• 26 days holiday plus bank holidays
• 40% staff discount
• Death in service benefit (4 annual salary)
• Free on-site gym
• Free on-site EV charging