Digital Trading Trainee Underwriter

Working hours: This role is available on a part-time job-share or full-time basis.

Salary: Up to 26227.50 - 28000 depending on experience

Location: Chichester

Closing date for applications: 9th August 2026

The opportunity:

Are you looking for a meaningful career where you can help small and medium-sized charities social organisations and Town and Parish Councils find the insurance solutions they need If so wed love you to consider joining our expanding Digital Trading Customer Office as a Trainee Underwriter. Based in our Chichester office you will need to be in the office for a minimum of 4 days a week during training.

Zurich Municipal is a leading provider of insurance and risk management solutions for the public and voluntary sectors. Since 1993 weve insured charities voluntary organisations housing associations and the education and public sectors helping our customers better understand and reduce the risks they face. We provide insurance for organisations of all sizes across the UK from insuring a large local authority to small community groups.

Youll enjoy the opportunity to work for a global organisation that truly puts people at its heart. Communication and the ability to quickly learn are key in this role and youll receive extensive training and a clear career path to support your professional growth. Youll also be welcomed by supportive colleagues in a positive team environment.

Youll play a key role in analysing and underwriting new or renewal business interacting directly with our customers and contributing to a collaborative and fast-paced team environment. If delivering excellent customer service is something you take pride in this could be the ideal role for you.

Many of our employees work flexibly in a variety of different ways including part-time flexible hours job share an element of working from home or compressed hours. This is because we want the best people for our roles and we recognise that sometimes those people arent available full-time. Please talk to us at interview about the flexibility you may need.

What will you be doing

• Building strong relationships with customers by listening understanding and meeting their needswhether youre helping to bring new customers on board or supporting our existing ones.
• Demonstrating Zurichs trading and negotiation values in everything you do.
• Developing your knowledge of risk and business awareness and learning about our organisations risk appetite.
• Quoting and setting coverage negotiating terms and conditions for New Business Mid Term Adjustments and Renewals.
• Handling inbound and outbound calls managing tasks and Live Chat with a focus on winning new business and retaining customers.
• Resolving technical queries by referencing policies procedures and specifications including on short-term projects.
• Administering and monitoring underwriting rules guidelines and insurance regulations.
• Being an active member of our large multi-location Underwriting team.

What are we looking for

• Excellent communication skills.
• Basic knowledge of insurance or financial services is helpful but not essential.
• A solutions-focused and service-driven mindset.
• Strong team player.
• Skills in relationship building active listening needs analysis and collaborative negotiation.

What will you get in return

Everyones different. Thats why at Zurich we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non-contributory pension scheme annual company bonus private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday alongside a range of other flexible benefits

You can find out more about our wide range of employee benefits on our website.

Who we are:

At Zurich we aspire to be one of the most responsible and impactful businesses in the world. Together were creating a brighter future for our customers our people and our planet.

With over 65000 employees youll feel the support of being part of a strong and stable company that is a long-standing player in the insurance industry.

Weve made a promise to each other and every employee: to focus on sustainable impact to care about each others wellbeing to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.

If youre interested in working in a dynamic and challenging environment where your creativity ideas and contributions are recognised and rewarded Zurich could be just the place for you. Be part of something great.

Our Culture:

At Zurich our strength comes from the diverse experiences perspectives and talents of our people. Our goal is to create a workplace where every employee can flourish and where everyone feels valued heard and respected.

Over a quarter of our employees are members of at least one of our inclusion communities (Employee Resource Groups) with groups focused on areas such as social mobility and cultural awareness. Were proud to have receivednumerous industry awards recognising our diversity and inclusion policies and initiatives.

Weve created an environment that places real importance on our peoples wellbeing from a physical mental social and financial perspective. We work with our wellbeing partners and industry experts to provide practical advice and access to a wide range of lifestyle support alongside opportunities to learn grow and develop the skills needed for the future.

We actively support our employees to give back to their communities through volunteering and charitable activity. Our charitable arm Zurich Community Trust is one of the longestestablished corporate trusts in the UK. Together weve supported causes across the UK through grants and volunteering contributing over 100 million in funding and volunteered time.

Your application:

Were committed to treating all applicants fairly and with respect irrespective of their actual or assumed background sexual orientation disability or any other protected characteristic.

As an inclusive employer we also want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. Youll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply.

Wed love it if you could submit your application online. If you require an alternative method of applying please send an email to

So make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.