DevOps Engineer II

AirSlate


Job Location:

London - UK

Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

About airSlate
airSlate is a global SaaS technology company that develops no-code workflow automation electronic signature and document management solutions. Our award-winning products - SignNow pdfFiller DocHub altaFlow Instapage and US Legal Forms - serve over hundreds of millions ofusers and more than one million customers worldwide helping organizations of every size digitize processes improve efficiency and transform how they work.
Were in an exciting phase of growth and transformation with teammates in more than 20 countries across three continents and main hubs in the United States Poland Romania Ukraine and Philippines.
At airSlate were building value for customers and a culture where growth and innovation go hand in hand. Were looking for people eager to shape products scale a company and thrive in a fast-moving environment.

About the team:

Our DevOps team is the backbone of our global operations comprised of over 35 highly qualified specialists. We are dedicated to building a resilient secure and high-performance foundation for communication-heavy products. We operate at the intersection of cutting-edge cloud architecture and rigorous security compliance ensuring that our platform remains scalable and reliable for millions of users worldwide.

You will be joining the dedicated DevOps sub-team for pdfFiller our flagship product and a global leader in the PDF management space. pdfFiller handles massive traffic and complex document workflows meaning your work will directly impact millions of users. Additionally you will be covering internal product - Supervisor.

Our sub-team consists of 3 specialists led by a Tech Lead. They are a high-autonomy group focused on the reliability and evolution of the pdfFiller product. We foster a culture of high ownership and proactive collaboration working closely on a first-line support with software engineering teams to maintain a seamless production environment for our biggest product.

What you will work on:

  • Automate and evolve the cloud infrastructure using Terraform (competent level) and AI-assisted workflows to ensure maximum uptime.

  • Use Prometheus and Grafana to perform initial diagnosis of infrastructure issues across our high-traffic services working independently or together with the duty DevOps of the responsible team.

  • Manage the resolution of technical challenges that exceed the scope of our Level 1 support team.

  • Contribute to the backlog of security-related infrastructure tasks to ensure our products meet strict document security and compliance standards.
  • Maintain clear documentation of infrastructure changes monitoring rules and troubleshooting procedures specific to the pdfFiller environment.

  • Participate in a 24/7 on-call duty week (rotation every 35 weeks depending on team size).

  • Engage with different departments and products (architecture review suggesting improvements).

  • Assist with / automate service launches to improve delivery time

  • Look for cost-reduction opportunities

What we expect from you:

  • 3 years of professional experience in Infrastructure DevOps or Platform Engineering.

  • Strong hands-on experience with AWS Docker Kubernetes (k8s) and CI/CD pipelines.

  • Infrastructure as Code -Expert-level familiarity with Terraform-based workflows.

  • Knowledge of different database systems - preferably MySQL and PostgreSQL.
  • Proven experience in production support incident handling and participating in on-call rotations for high-scale products.

  • High level of self-awareness proactivity and the ability to collaborate effectively with developers and support engineers.

  • B1 or higher English proficiency for active participation in meetings and global collaboration.

  • A strong desire to learn and implement modern tooling including AI-assisted engineering and infrastructure-as-code best practices.

On-Call Structure

We value transparency regarding work-life balance. Our on-call week requires 24/7 phone availability with a maximum 5-minute response window (MTTA <90sec). To support recovery and well-being we take on-call workload into account and may provide compensatory time off when the duty requires significant after-hours or weekend involvement.

Why join airSlate

Here you arent just maintaining servers you are the architect of reliability for a global product used by millions to manage their most important documents. Youll work in a high-trust environment where proactivity is rewarded and manual toil is replaced by intelligent automation.

Apply today and help us build the most reliable document platform in the market!


What we offer
Flexible working environment - Our teams operate across the globe. We value inperson collaboration in our hubs but we also embrace remote and hybrid working. You can work from one of our offices in the United States Poland Romania or Ukraine or remotely from many countries.
Competitive compensation and stock options - We offer salaries that reflect local market conditions and experience plus a performance-based bonus system and stock options so you share in the companys growth.
Professional growth and learning - We invest in your development through courses conferences and access to learning resources. We encourage career growth and internal mobility supporting teammates who want to explore new opportunities within airSlate.
Health and wellbeing - We provide comprehensive benefits tailored to each country including health coverage wellness programmes and access to fitness options. We also dedicate quarterly company-wide Mental Health Days when everyone takes time off to rest and recharge.
Familyfriendly culture - Family life is part of who we are and we embrace it in many forms. From flexibility for parents to our airSlate Junior Club for kids to company-wide family days and our pet-friendly approach were committed to making work and life easier to balance.
Giving back - We support charitable initiatives around the world through the airSlate Care programme. Our current focus includes humanitarian aid in Ukraine and other regions matching employee donations and supporting causes chosen by our teams.
Open communication - We encourage transparent dialogue at all levels. From team discussions to company-wide Q&A sessions with our CEO we make sure everyone has the chance to be heard and to influence how we grow.
It is airSlates policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individuals race religion ethnicity color sex sexual orientation gender identity or expressions transgender status sexual and other reproductive health decisions marital status age national origin genetic information ancestry citizenship physical or mental disability veteran or family status or any other basis protected by applicable national federal state provincial or local law. airSlates policy prohibits unlawful discrimination based on any of these impermissible bases as well as any bases or grounds protected by applicable law in each jurisdiction. If you need assistance or an accommodation during the application process because of a disability it is available upon request. airSlate is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law where applicable airSlate will consider for employment qualified applicants with arrest and conviction records.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

IC

About airSlateairSlate is a global SaaS technology company that develops no-code workflow automation electronic signature and document management solutions. Our award-winning products - SignNow pdfFiller DocHub altaFlow Instapage and US Legal Forms - serve over hundreds of millions ofusers and more ...

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We build automation products that keep work moving. From editing and signing documents to automating business processes—discover how airSlate helps teams work smarter and grow faster.

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