Community Liaison Officer Community Development Team

Job Title:Community Liaison Officer (2 posts)
Salary:per annum (pro rata if part-time)
Grade:E
Contract Type:Fixed Term 1 x 12 months and 1 x 24 months
Working Hours:37 hours per week

The Community Liaison Officer is part of the Councils Community Development Team which sits within the Communications and Engagement Service and works to support residents strengthen local networks and enable communityled change. The team focuses on working directly with communities to understand local priorities reduce barriers and help residents play an active role in shaping their neighbourhoods.

Please note that there are two fixed-term positions available: one for 12 months and one for 24 months.

Working across the Council and in partnership with residents elected members and the voluntary community faith and social enterprise (VCFSE) sector the Community Liaison Officer plays a key role in connecting communities with the right information services and support. The role supports the delivery of neighbourhoodbased and communityled initiatives by helping residents navigate council processes encouraging collaboration and supporting groups to turn local ideas into practical action.

Through active engagement partnership working and a strong focus on inclusion and equality the Community Liaison Officer helps build community confidence and resilience strengthen relationships across sectors and ensure local voices influence decisions and improvements across Thurrock.

About the Role

As a Community Liaison Officer you will be responsible for:

• Working directly with residents community groups and partners to support communityled initiatives and neighbourhoodbased improvements.
• Acting as a key link between communities and council services helping residents access information navigate processes and remove barriers to action.
• Building and maintaining strong relationships with voluntary community and faith sector organisations councillors and internal teams.
• Supporting and coordinating engagement activity community meetings and events including some outofhours work where required.
• Helping identify local priorities opportunities and challenges and working collaboratively to develop practical locally driven solutions.
• Contributing to reporting briefings and updates that capture community insight and evidence impact.

This role offers a chance to make a real difference by working alongside communities to turn ambition into action remove barriers and support local initiatives that improve wellbeing resilience and pride in place.

What Were Looking For

Were looking for someone who has:

• Experience of working directly with residents and community groups to support communityled initiatives or neighbourhoodbased improvements.
• Strong communication skills with the ability to engage clearly and confidently and build positive relationships with residents community organisations and partners.
• The ability to manage competing priorities work flexibly and follow activity through from initial engagement to outcomes.
• Experience of working collaboratively with a wide range of stakeholders including voluntary community and faith organisations and internal council teams.
• A strong commitment to inclusive engagement and supporting underrepresented communities to participate and have their voices heard.

Essential qualifications: N/A

DBS Check: Not required

Benefits of Working with Us

At Thurrock Council we value our employees and offer a comprehensive benefits package including:

• Generous annual leave entitlement
• Local Government Pension Scheme
• Flexible and hybrid working opportunities (where applicable)
• Ongoing training and professional development
• Employee assistance programme and wellbeing support
• Staff discounts and local offers
• A supportive and inclusive working environment

Important Dates

Closing Date (Redeployment Only): 7th May 2026

Closing Date (Internal & External): 25th May 2026

Interview Date: To Be Confirmed

Additional Information

If you have any questions about the role or interview process please contact:

Rebecca Lee Community Development Team Manager

To view the Job Profile and Person Specification please follow the link below:

Download Job Profile (PDF Document)