Communications Manager (Internal Communications)

Communications Manager (Internal Communications)

ScottishPower St Vincent Street Glasgow. G2 5AD

Salary from 55200 with up to 15% Annual Bonus and Single Healthcare

Permanent/Hybrid Working Arrangements

Closing Date: 12th June 2026

Purpose

At SP Energy Networks our focus is on harnessing technology and innovation to create the safe smart and resilient networks of the future. Our team is building a dynamic network to meet the changing demands for clean electricity safely securely and sustainably in the communities we serve.

At SP Energy Networks we know people are central to building a better future quicker and we are seeking new talent to join our team.

Responsibilities

Driving clarity Strengthening culture Supporting change Keeping colleagues safe Enabling highperformance Building a trusted informed workforce.

As our Communications Manager (Internal Communications) you will provide the strategic communication leadership needed to support a business undergoing significant transformation. Youll support the SP Energy Networks Marketing and Communications Manager to shape and deliver a clear futurefocused internal communications and events strategy that helps colleagues understand not just what is changing but why it matters and how it supports our longterm strategy. As a People Manager you will work with the Internal Communications Advisor to devise and deliver the tactical communications programme aligned to the strategy working alongside multi-disciplinary communications professionals embedded in the business as part of the wider SP Energy Networks Communications Team.

Working at the heart of major programmes including business integration and reorganisation cultural change operational excellence and readiness for RIIO3 youll translate complex engineering regulatory and organisational priorities into compelling narratives that give people clarity confidence and direction.

Youll work closely with senior leaders to define messaging influence decisionmaking and ensure communications are aligned highquality and paced effectively across the organisation.

Youll also lead the planning governance and delivery of communications across multiple channels to ensure a consistent joinedup colleague experience throughout periods of change. Youll also own and deliver the organisations reward and recognition strategycreating frameworks campaigns and moments that celebrate success build pride and reinforce the culture we want to shape.

From designing strategic engagement plans to supporting leaders through change milestones and operational priorities youll provide support that strengthens leadership impact and organisational readiness. Through strong relationships insightled planning and a confident proactive approach youll help embed new ways of working build trust and create the understanding teams need to deliver for customers communities and the energy system of the future.

Strategic Internal Communications Leadership:

• Develop and deliver a clear organisationwide Internal Communications strategy aligned to business priorities safety goals regulatory commitments and transformation programmes

• Advise senior leaders (CEO Directors Programme sponsors) on strategic messaging narrative development and effective colleague engagement

• Translate complex engineering and regulatory information into clear engaging content that is relevant and actionable for all audiences

• As a key member of the SP Energy Networks Communications team you will manage an Internal Communications Advisor coach mentor and support broader communications colleagues and collaborate with multi-disciplinary communications managers embedded in areas of the business to deliver your programme

Change & Transformation Communications

• Lead internal communications for major business transformation programmes (e.g business organisational change digitalisation RIIO-2 delivery network investment programmes)

• Create change journeys messaging frameworks and engagement plans that build understanding confidence and adoption across technical and nontechnical teams

• Support leaders in depots and operational teams to cascade key information consistently and effectively

Employee Messaging & Channels Management

• Own the internal channel ecosystem (intranet email Yammer/Viva Engage digital screens operational cascade field communications)

• Ensure content is accurate timely accessible and tailored to different colleague groups (officebased field engineers control room leadership teams)

• Develop editorial and content calendars aligned with business rhythms milestones and operating plans

• Ensure the organisation communicates with integrityaccurately responsibly and consistently

• Protect and enhance internal reputation and trust

Culture Engagement & Safety Communications

• Shape and promote culturebuilding behaviours across the organisationsafety culture customer-first mindset continuous improvement and leadership visibility

• Drive safety engagement through clear timely and behaviour-focused communication campaigns

• Partner with People Health & Safety and Engineering teams to create communication plans that strengthen employee engagement

Leadership Communications & Executive Support

• Craft compelling leadership messages scripts speeches and talking points for town halls safety briefs team meetings and strategic announcements

• Strengthen leader visibility and credibility through clear authentic and regular communication

• Coach leaders on narrative development storytelling and effective engagement with operational teams

Crisis & Incident Communications

• Support the crisis and incident response process with clear internal communications that protect safety operations and reputation

• Act as a key member of the incident communications response teamensuring employees receive accurate and timely updates

• Maintain readiness plans templates and operational communication protocols

Measurement Insight & Continuous Improvement

• Gather and use data analytics and employee feedback to measure communication effectiveness and engagement levels

• Translate insights into action recommending improvements to channels content and leader engagement

• Benchmark against industry standards and emerging best practice (CIPR IoIC civil infrastructure utilities sector)

• Drive continuous improvement in IC tools platforms and processes to enhance user experience and communication effectiveness

What youll bring

This role requires a degree in Communications Employee Engagement or a related discipline alongside proven experience in an internal communicationsfocused leadership position. You will demonstrate strong strategic thinking and business acumen with the ability to translate organisational strategy into clear compelling communications plans that support longterm business performance. You will think beyond daytoday activity connecting communication efforts to wider organisational outcomes whilst anticipating risks opportunities and stakeholder impacts before they arise.

A strong understanding of how regulated businesses operate is essential including awareness of customer needs engineering and operational environments safety and risk considerations and the pressures created by events such as weather disruption outages or safety incidents. This position demands confidence in crisis and incident communications as well as expertise in Internal Communications strategy development particularly in change communications leader coaching and effective channel and content management. Experience delivering integrated change campaigns and using analytics to measure impact and success is also critical.

You will bring a deep understanding of people motivation engagement and cultureshaping communication with recognised expertise in managing cultural and behavioural change. You will possess experience leading and developing people working collaboratively across teams and successfully running multiple campaigns and programmes concurrently through strong prioritisation and structured planning. Exceptional writing editing and visual storytelling skills are required as is an ability to create highquality content across a range of multimedia formats exercising sound editorial judgement.

Strong relationshipbuilding skills are central to the role. You will act as a calm credible and trusted advisor comfortable influencing senior stakeholders providing constructive feedback and offering strategic communications counsel which guides leaders toward better communication choices.

Experienced working with creative agencies and managing external suppliers is expected alongside a collaborative mindset and a genuine passion for innovation and continuous improvement.

Proficiency in Microsoft Office and digital communication tools such as CMS platforms intranets and Viva Engage is also required.

Whats in it for you

As well as a competitive salary which is reviewed annually you can also enjoy a number of other benefits. With our pension scheme well double match your contribution up to a company contribution of 10%.

At ScottishPower we believe its the little things we do in life that make a big difference. From helping you look after your familys wellbeing save for your future and take personal steps for climate action our benefits are designed to help you do just that -so that you have everything you need to take care of your world today and tomorrow. Thats why our benefits include:

• 36 days annual leave

• Holiday purchase perfect your work/life balance with extra annual leave

• Share Incentive Plan and Sharesave Scheme

• Payroll giving and charity matched funding

• Technology Vouchers save more and spread the cost of your technology purchases

• Count us in pledge to reduce carbon emissions and help fight climate change

• Electric Vehicle Schemes to help you transition to green/clean driving

• Cycle to Work scheme and public transport season ticket loans

• Options to purchase dental insurance private medical insurance health cash plan and annual health assessments

• Life Assurance (4x salary)

• Access to nudge financial wellbeing support

• Plus shopping leisure restaurant and gym discounts and unique employee deals on travel insurance and more

Why SP Energy Networks

SP Energy Networks is part of the Iberdrola Group one of the worlds largest integrated utility companies and a world leader in wind energy. We keep electricity flowing to homes and businesses through Central and Southern Scotland North Wales and in the North West of England. We operate over 4000km of cables and lines that make-up the transmission network connecting infrastructure like wind farms into the electricity system. Its a role that puts us right at the heart of Scotlands ambition to be Net Zero by 2044. And were taking it very seriously.

Were investing >10.6 billion into our transmission network directly supporting the rapid growth needed in renewable energy. With diverse opportunities across our businesses and a commitment to invest in our own internal talent ScottishPower can offer people real career opportunities that meet personal and professional goals in a global organisation.

Inclusion diversity and a social purpose are at the heart of everything we do. Together with our values they bring us together into a stronger more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours so whatever your background youll fit right in.

We are committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities long term conditions mental health conditions or who are neurodivergent or require pregnancy-related support. If you need support please reach out to .

Mobility

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required the Company will support the employee with the necessary Immigration requirements.

IMPORTANT

Advert will close at 23:59 GMT the day before Job Posting End Date below