Client Director 6mth FTC LDN

We are looking for a talented and passionate Client Director to join our dynamic team for a six month fixed term contract.

...are you truly strategic and business savvy

...have you worked at some of the best design agencies in the world

...do you have outstanding FMCG Client Director experience working with global brands

If this sounds like you keep reading!

ABOUT US:

400 strong global brand agency

100% independent

27 years young

8 studios around the world

Offering unrivalled creativity at global scale Bulletproof is the worlds largest independent brand agency. Across eight studios 400 liked-minded individuals create desire through disruption delivering Growth Standout and Fandom for our clients. Truly independent we pride ourselves on shunning convention and getting sh*t done; above all we march to the beat of our own drum.

As a business we blur the lines between insight innovation strategy design digital and environmental; all the while bringing our clients the very best of the best.

At Bulletproof we have three core beliefs:

WE BELIEVE GREAT IDEAS CHANGE THE WORLD

We believe in the power of creativity to influence human behaviour affect change and pierce conventions.

WE BELIEVE PEOPLE MAKE THE DIFFERENCE

We celebrate human connectivity and culture and believe diversity delivers richer deeper thinking with an infectious energy.

WE BELIEVE NAÏVEity breeds brilliance

We believe remaining relentlessly curious and open to new possibilities leads to purer more interesting and uncharted creative solutions.

ABOUT THE ROLE:

As Client Director you will work as part of the client services team supporting and in partnership with a Business Director and the Senior Leadership team. You will be responsible for overseeing the successful day-to-day running of your allocated client account and building unbreakable relationships with clients and team members alike.

Your main duties and responsibilities will include:

CLIENT FACING

• Running client meetings; creating and leading presentations with precision confidence a sense of presence and gravitas
• Running pitches and initiatives with the support of the senior team
• Taking responsibility for the overarching relationship with clients across your allocated pillar account spanning the wider business as well as project specifics
• Being a key agency partner across all levels and brands; building trusted and collaborative partnerships with clients
• Being responsive and proactive to client needs and requests identifying where opportunities lie to exceed expectations
• Being flexible and adaptable to circumstances proposing solutions with ease
• Contributing to RFIs negotiating fee and timing discussions to safeguard our value and quality
• Selling and defending our creative product; confidently presenting and positively challenging briefs feedback proposals and financials with the client team
• Contributing to annual reviews; foreseeing and evading difficult situations facilitating challenging conversations with confidence and grace
• Having a strong understanding of our offering and articulating it confidently to clients at every level
• Possessing a naturally inquisitive nature striving to learn and understand our clients business and industry; identifying opportunities and proactively unlocking new conversations
• Supporting a Business Director in the strategic direction and growth of your allocated account

WITHIN THE CLIENT SERVICES TEAM

• Reporting into the Business Director on a day-to-day basis balancing autonomy with regular updates and judging when its appropriate to seek senior support
• Overseeing the delivery of design projects and workflow ensuring work is completed to the highest standard whilst meeting client timelines and budgets
• Ensuring the team are working efficiently to deliver the highest quality work
• Advising on project timelines and proposals which are realistic and effectively meet our clients needs
• Overseeing the weekly/monthly reporting of financials including billings forecasting and client purchase orders
• Supporting the Business Director with the annual and quarterly forecasting plans and presentations
• Creating inspiring presentations and contributing to the pitch process using your strategic and industry knowledge
• Learning from the Business Director to grow client relationships as well as broadening your understanding of the client service discipline and clients business
• Leading and inspiring clients and internal Bulletproof teams alike
• Mentoring and taking responsibility for the reviews and development of the junior client service team

WHAT YOU SHOULD HAVE:

If you tick all of the boxes below we could be a perfect match!

• A keen and can-do attitude

• A fresh perspective and an entrepreneurial spirit
• Balance a calm professional manner with passion and positivity
• Ability to forge strong senior relationships through excellent interpersonal skills
• Proactive and committed to identifying leveraging and building opportunities as well as relationships with clients
• Exceptional attention to detail and communication skills both written and verbal
• Strong judgement which is well informed and reliable; able to foresee potential problems and propose solutions
• Ability to lead and mentor a team which produce results and demonstrate best practice
• Has big picture thinking yet also understands the importance of attention to detail and the smooth running of the overall account/s
• Ability to always remain positive and calm under pressure in our fast-paced working environment
• Ability to successfully prioritise and manage multiple tasks and projects at any one time
• Commercially aware with a thorough understanding of the marketplace and a willingness to continue learning

In line with our three core beliefs were looking for people that share our community spirit and are curious enough to question the status quo. Could this be you If so apply below!

Competitive benefits package!

Required Experience:

Director