Administrator

Administrator (Voids)
Location:Evesham
Contract Start Date:1 July 2026
Contract Type:Full-time Permanent 42.5hrs per week Monday to Friday

Salary: 28186.33 company benefits

Join us on our new exciting contract

Mears Group is delivering a long-term social housing repairs and maintenance partnership across the wider Midlands region.

Providing housing repairs and maintenance services across a geographically diverse social housing portfolio covering market towns rural communities and urban locations the contract includes responsive repairs planned maintenance and property services with a strong focus on customer service quality and community investment.

Due to continued growth across the contract opportunities are available for experienced Administrators across South Worcestershire North Gloucestershire and surrounding areas.

About the Role

Were looking for a Administrator to join our team in Evesham. Youll play a key role in supporting day-to-day administrative functions across our operations ensuring all processes run smoothly and in line with company procedures.

This role involves working closely with colleagues clients and service users to deliver accurate timely and professional support. Youll be responsible for handling communications managing purchase orders and invoices maintaining records and ensuring customer experience remains central to everything we do.

Role Responsibilities

• Supporting administrative tasks across void property operations and internal departments
• Recording and responding to client contractor and service user communications relating to void works
• Managing materials requisitions purchase orders and invoicing processes for void refurbishment and repair activities
• Inputting cost data to support the timely completion sign-off and billing of void property work orders
• Coordinating with operatives supervisors and subcontractors to support efficient turnaround of vacant properties
• Monitoring progress of void works and liaising with colleagues to ensure accurate and timely updates are shared
• Assisting with scheduling appointments access arrangements and property readiness activities
• Maintaining company assets in line with policy and reporting any damages
• Attending meetings and training sessions as required
• Upholding high standards of professionalism health & safety and customer care throughout the process

Key Criteria

• Experience in an administrative environment ideally within the social housing sector
• Proven ability to manage administrative processes accurately and efficiently
• Comfortable working to deadlines in a busy office setting
• Strong time management planning and organisational skills
• Confident using computerised systems and Microsoft Office applications
• Excellent written verbal and interpersonal communication skills
• Strong customer service ethos with a professional approach to all interactions
• Ability to liaise effectively with service users colleagues and external stakeholders
• Willingness to attend meetings and training sessions as required
• Commitment to maintaining high standards of health & safety and company procedures

Benefits:

• 25 days annual leave plus bank holidays
• Family-friendly policies including enhanced maternity/paternity leave
• life assurance
• Van & Fuel card
• Refer a friend schemes
• Generous pension scheme and sick pay
• Employee Assistance Programme
• Mears Rewards access to discounts across major retailers including supermarkets
• Excellent training and development opportunities
• Annual Mears Fun Day (previous locations include Alton Towers and Drayton Manor)
• Volunteering leave up to two days per year to support community initiatives

All our roles require candidates to have the entitlement to work within the UK Mears does not currently offer visa sponsorship.

To drive a Mears vehicle you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant Background Identity & Security checks before commencement of employment.

Apply below or to discuss your application further; contact:

If you need any help with your application process we are here to support you. We will be accessible every step of the way.

At Mears Group we are committed to fostering a diverse and inclusive environment where everyone can thrive we are a Disability Confident employer valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this we hold an Endorser Award for the Career Transition Partnership recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.