Accounting Customer Service Manager
Job Summary
Position Summary:
The Premium Accounting Manager is responsible for working with the Premium Accounting Director to manage the fiduciary accounting duties related to RSs brokerage and delegated authority business. Customer service is of the utmost importance and this position requires diplomatic interaction with internal and external customers to ensure accuracy and satisfaction.Location:
London - UK - FenchurchWhat will your job entail
Job Responsibilities:
Maintain consistent operations of Premium Accounting department.
Initiate improvements to Premium Accounting policies controls and procedures
Provide support and project work to the Premium Accounting Director and upper management as needed.
Lead Premium Accounting functions in resolving issues and maintaining customer service standards.
Offer guidance on both underwriting and insurance accounting related matters to brokerage and processing departments.
Reacts quickly with limited information to make informed decisions on accounting or company matters.
Ability to apply comprehensive insurance knowledge and detailed analysis to resolve both underwriting and accounting operational issues.
Speaks confidently to provide department leadership decisions.
Supervise conversions and bridge testing for new acquisitions including accounting transition responsibilities.
Manage and review department system automation endeavors included but not limited to AIM ImageRight CARL and Concept One
Support and train Accounting Team Supervisors
Review and mitigate any advance or write off request to reduce the companys financial exposure.
Collaborate with front office producers and back-office department directors for situational resolution.
Perform special projects and other relevant duties as assigned.
Work Experience and Education:
Bachelors Degree in Accounting or Business Administration
6 years of experience in accounting or similar role.
3 years of experience in management
Licenses & Certifications:
Certified Public Accountant (CPA) a plus.
Skills:
Technical/Functional Skills:
Customer Service
Accounting
Payment Reconciliation
Financial Analysis and Reporting
Knowledge of GAAP (Generally Accepted Accounting Principles)
Insurance Policy Review
Loss Sensitive programs
Business Process Improvement
Microsoft Office
Behavioral Skills:
Collaboration
Attention to Detail
Interpersonal
Communication
Presentation
Problem Solving
Analytical Thinking
Disclaimer
Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race creed color religious beliefs physical or mental capabilities gender identity or expressionsexual orientation and many other characteristics bring together varied perspectives and add value to the service we provide our clients trading partnersand policy extends to all aspects of our employment practices including but not limited to recruiting hiring discipline firing promoting transferring compensation benefits training leaves of absence and other terms conditions and benefits of employment.
Required Experience:
Manager
About Company
Offers services through highly specialized managing general underwriters with unparalleled knowledge and expertise in niche markets.