QSSU-SPIRO-BL-ASBO- BATTERY LEAD (AFTERSALES BATTERY OPERATIONS)

About This Job:

Q-Sourcing Limited trading as Q-Sourcing Servtec is a Manpower management solutions firm operating in the East African Region in the countries of Uganda Kenya Tanzania Rwanda and South Sudan.

On behalf of our client SPIRO we are looking for a competent skilled and experienced Battery Lead (Aftersales Battery Operations) to work in Uganda and Rwanda.

Vacancies: 1

Reports to: Country After sales Manager.

Job purpose:

Own and lead end-to-end battery management and maintenance operations in The assigned countryensuring safe receiving triage repair execution quality control spares escalation and ordering tooling readiness workforce scheduling and performance reporting. The Battery Lead ensures maximum battery uptime predictable turnaround time and strong asset governance across service centers swap stations and field escalations.

KEY RESPONSIBILITIES

Own the battery aftersales workflow: receiving triage diagnosis repair QC release/redeployment; enforce release gates.

Ensure accurate receiving serial-level traceability and asset governance (labeling segregation quarantine storage standards audit readiness).

Deliver repair performance against KPIs (TAT/SLA FTFR repeat failure reduction audit score defect leakage).

Enforce strict EHS/HV safety discipline: isolation verification LOTO PPE incident containment near-miss reporting and closure.

Lead RCA for top recurring faults; implement CAPA with owners timelines and closure evidence.

Own spares escalation and ordering: forecasting/min-max urgent escalations lead-time tracking; align with parts/procurement/finance.

Ensure tooling and test equipment readiness: availability calibration serviceability; maintain ESD controls and safe work zones.

Plan and schedule resources (shift plan workload balancing priority queue management); coach technicians and run competence checks.

Provide weekly/monthly reporting to Country After sales Manager and dotted-line governance to Africa O&M; publish dashboards and action trackers.

Coordinate cross-functionally with Energy Quality IoT/Diagnostics Procurement Finance and EHS for rapid issue resolution.

REQUIRED QUALIFICATIONS AND SKILLS.

Diploma or bachelors degree in electrical/Electronic Engineering Mechatronics Automotive Engineering or related field.

3 6 years experience in EV battery service/maintenance/operations (lithium-ion) including 12 years in a lead/supervisory role.

Demonstrated experience managing repair operations: workflow control backlog management parts coordination KPI delivery.

Strong understanding of battery safety and high-voltage working practices.

Exposure to battery swap operations and high-uptime service networks.

Familiarity with BMS concepts and diagnostic data interpretation (logs/bench testing; CAN exposure is a plus).

Working knowledge of Lean/Kaizen and structured problem solving (5-Why Fishbone basic FMEA).

WORKING CONDITIONS

Workshop-based leadership with nationwide coordination across service centers and swap sites; travel as required.

May require shift/extended hours support during incidents or high backlog periods.

Strict compliance with PPE and battery safety protocols is non-negotiable.

All candidates who meet the criteria outlined above are encouraged to apply under the job vacancy QSSU-SPIRO-BL-ASBO- BATTERY LEAD (AFTERSALES BATTERY OPERATIONS).

Note
The deadline for applications is not later than 08:00 am Wednesday 3^rd June 2026

Only shortlisted applicants will be contacted.

Q-SOURCING SERVTEC IS AN EQUAL OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION.