QSSU-RIPPLE- HUMAN RESOURCE OFFICER
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Job Summary
About this job
Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda Kenya Tanzania Rwanda and South Sudan.
On behalf of our client RIPPLE EFFECT in the NGO sector we are looking for a competent skilled and experienced Human Resource and Administration Officer to work in Mbarara
| Job title | Human Resource and Administration Officer | ||
| Department/Team | Programmes Youth Economic Empowerment through Livestock Development (YEELD) | ||
| Job Family | PMS People Management Services | Job Code | PMS004 |
| Reporting to | Project Manager with a dotted line reporting to Senior Finance and Admin Officer. | ||
| No. of direct reports | N/A | ||
| Location | Ankole Region (Mbarara) Ripple Effect | ||
| Grade | 5 |
The Youth Economic Empowerment through Livestock Development (YEELD) Program is a five-year initiative aimed at improving the socio-economic well-being and resilience of financially disadvantaged young people aged 1835 years in the Teso Bukedi and Ankole sub-regions of Uganda through livestock value chains. The program seeks to create 250000 work opportunities including for 200000 (80%) young women 5% persons with disabilities (PWDs) and 3% refugees and displaced persons (RDPs). YEELD is being implemented across 20 districts in the three sub-regions through a consortium coordinated by Ripple Effect dfcu Foundation and Multi Community Based Development Initiative (MUCOBADI) in partnership with the Mastercard Foundation.
Role Purpose
Working closely with the Project Manager and under technical guidance from the central HR function the postholder supports recruitment staff management performance processes HR administration safeguarding compliance and staff engagement within the region.
Key Responsibilities
Key Responsibilities
HR Operations & Administration | Implement HR policies procedures and systems at regional level in line with Ripple Effect standards. Maintain accurate and up-to-date staff records contracts and HR documentation. Manage onboarding and exit processes ensuring compliance with organizational procedures. Support payroll inputs by tracking attendance leave and staff records. Oversee daily office operations and ensure a well-organized functional work environment Manage office supplies inventory and procurement of goods and services Coordinate maintenance repairs and manage office space and equipment Ensure compliance with health safety and organizational policies Liaise with vendors negotiate contracts and maintain service provider relationships Manage documentation records and efficient filing systems (physical and digital) Support communication scheduling meetings events reporting and office security systems |
Recruitment & Onboarding | Coordinate recruitment processes for regional roles including drafting job adverts scheduling interviews and supporting selection processes. Ensure fair transparent and timely recruitment aligned with organizational standards. Facilitate induction and onboarding of new staff and consultants. |
Performance Management & Staff Support | Support implementation of performance management processes including goal setting appraisals and reviews. Work with Project Managers to track staff performance and development needs. Provide guidance to staff on HR policies procedures and workplace issues. Promote staff wellbeing engagement and a positive working environment. |
Training & Capacity Development | Coordinate staff training learning and development initiatives within the region. Identify capacity gaps and work with management to address training needs. Support delivery of HR and safeguarding-related trainings for staff and partners. |
HR Compliance & Policy Implementation | Ensure compliance with labour laws organizational HR policies and donor requirements. Support audits and reviews by maintaining proper documentation and records. Promote understanding and adherence to HR policies across the project teams. |
Safeguarding & Employee Relations | Support implementation of safeguarding policies and reporting mechanisms at regional level. Promote a safe respectful and inclusive working environment. Handle employee relations issues at regional level escalating where necessary. Ensure staff understand whistleblowing and reporting procedures. |
Support for Programme Delivery | Work closely with Project Managers to ensure HR capacity aligns with programme needs. Support workforce planning and deployment of staff across project activities. Facilitate timely contracting of staff consultants and short-term personnel. |
Other Duties | Ensure compliance with organizational values and Africa Forward Together approach. Participate in organizational HR initiatives and improvement processes. Track and ensure efficient use of organization assets. Manage organization/project fleet. Perform other duties as reasonably assigned by the Project Manager or HR Manager. |
Key results | Efficient and compliant HR systems implemented at regional level. Timely recruitment and onboarding of qualified staff. Staff performance management processes effectively supported. Accurate and up-to-date HR records and documentation maintained. High levels of staff engagement wellbeing and retention. Compliance with labour laws safeguarding policies and organizational standards. Strong HR support contributing to smooth programme implementation. |
Safeguarding
At Ripple Effect we are committed to creating a safe and rewarding environment for all of our people including staff participants partners volunteers children and vulnerable adults. It is a shared responsibility to ensure that everyone is treated properly and protected from harm exploitation and abuse. To fulfil this commitment we have established a robust Safeguarding Policy that everyone working with us is expected to follow along with a confidential whistle-blowing procedure that allows individuals to raise any concerns they may have.
The HR Officer plays a key role in promoting safeguarding awareness ensuring staff understand their responsibilities and supporting implementation of safeguarding policies and reporting mechanisms at regional level.
Person Specification
Essential:
Bachelors degree in human resource management Business Administration Organizational Psychology or related field.
Post graduate training in HR Required Skills: Person Specification Qualifications Essential: Bachelors degree in human resource management Business Administration Organizational Psychology or related field. Post graduate training in HR Desirable: Professional HR certification (e.g. IHRM CIPD or equivalent). Experience and Knowledge Essential: 46 years of HR experience preferably within an NGO or development context. Experience in recruitment HR administration and staff support. Knowledge of labour laws and HR best practices. Desirable: Experience supporting field-based or multi-location teams. Familiarity with donor-funded project environments. Skills and Attributes Essential: Strong interpersonal and communication skills. High level of confidentiality integrity and professionalism. Good organizational and administrative skills. Ability to manage multiple tasks and meet deadlines. Strong problem-solving and conflict resolution skills. Ability to work collaboratively with diverse teams. Willingness to travel within the region as required. Desirable: Experience with HR information systems (HRIS). Training and facilitation skills. Required Education: Person SpecificationQualificationsEssential:Bachelors degree in human resource management Business Administration Organizational Psychology or related field. Post graduate training in HRDesirable:Professional HR certification (e.g. IHRM CIPD or equivalent).Experience and KnowledgeEssential:46 years of HR experience preferably within an NGO or development in recruitment HR administration and staff of labour laws and HR bes
