Manager, Relationship, Flexipay

To grow and retain client relationships as per allocated FlexiPay segment/sector portfolio (e.g. Agribusiness Public Sector; and Consumer). To execute on the offering related toolbox(es) initiatives and activities aimed at optimising both client experience and profitability for the bank.

• Deliver revenue and portfolio growth targets in line with approved budgets by effectively converting leads generated through Business Banking Personal Banking Corporate and Investment Banking and other business units.
• Identify and develop new business opportunities through direct customer engagement joint sales calls and field visits with relationship and sales teams. Build and maintain a robust sales pipeline through direct prospecting and collaboration with Relationship Managers Business Bankers Digital Banking teams and other stakeholders.
• Manage the end-to-end sales cycle including prospecting acquisition onboarding activation and retention of  Non -SBU merchants.
• Monitor platform performance conduct root cause analysis of operational challenges and implement corrective measures to improve customer adoption and utilization.
• Work closely with Relationship Managers Merchant Solutions Service Consultants Product Teams Operations IT and Marketing teams to drive customer acquisition and retention

Qualifications :

• First Degree Business Commerce Finance and Accounting or related from a recognised Institution
• 5-7 years relationship management experience as a Business Banker or Relationship Manager. Experience in dealing with customers at all levels.
• Significant product knowledge including specialised products and financial structures.
• Experience in budgeting forecasting cost control and client financial analysis.
• Experience in preparing and motivating Credit applications is essential.

Additional Information :

Behavioural Competencies:

• Developing Strategies
• Providing Insights
• Pursuing Goals
• Showing Composure
• Taking Action
• Understanding People

Technical Competencies:

• Economic Capital Management
• Financial Acumen
• Process Governance
• Risk Identification & Reporting
• Risk Response Strategy
• Risk/ Reward Thinking

Remote Work :

No

Employment Type :

Full-time