General Manager

Are you an experienced hospitality leader with a passion for luxury safari operations exceptional guest experiences and conservation

An exciting opportunity awaits a General Manager to lead a mid-to-high-end luxury safari camp/lodge situated within a national park in Uganda. Our client is looking for a South African candidate.

This is a hands-on leadership role for someone who thrives in remote off-grid environments and can deliver world-class hospitality while managing complex lodge operations.

YOUR KEY RESPONSIBILITIES:

Guest Experience Management

• Deliver exceptional personalised guest experiences.
  

• Maintain the highest standards of luxury hospitality.
  

• Manage guest feedback and service recovery.
  

Operations & Standards

• Oversee all daily lodge operations.
  

• Implement and maintain operational SOPs.
  

• Ensure operational efficiency and service excellence.
  

Team Leadership

• Lead motivate and develop a diverse multicultural team.
  

• Manage a mixed workforce.
  

• Build a positive accountable service culture.
  

Compliance & Safety

• Ensure compliance with national park concession requirements.
  

• Oversee health safety security and risk management.
  

• Maintain operational and regulatory standards.
  

Conservation & Community

• Support conservation initiatives and responsible tourism.
  

• Build positive relationships with surrounding communities.
  

• Balance commercial success with environmental responsibility.
  

THE OPPORTUNITY

Lead an exciting safari property in one of Africas most remarkable wilderness destinations combining luxury hospitality conservation and exceptional leaders.

• An established General Manager with experience in luxury hospitality safari lodges or remote properties.
  

• Strong operational and financial management capabilities.
  

• Proven ability to lead multicultural teams.
  

• Experience managing high-end international clientele.
  

• Comfortable working in remote off-grid environments.
  

• Strong understanding of guest experience compliance and operational standards.
  

• A South African candidate with the flexibility to relocate to Uganda.