Enter a job title or keyword
Digital Payments Product Manager
Job Location:
Monthly Salary:
Not provided by the employer
Monthly Salary:
Experience Required:
5years
Experience Required:
Posted:
20 October 2026 (6 days ago)
Posted:
Application Deadline:
17 January 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
On behalf of our client we are seeking a commercially focused and customer-oriented Digital Payments Product Manager to lead the development and continuous improvement of digital payment products and services.
The successful candidate will define product priorities translate customer and business needs into practical solutions and coordinate technology operations compliance customer experience and external partners throughout the product lifecycle.
Key Responsibilities
- Develop and maintain the digital payments product strategy roadmap and delivery priorities.
- Conduct market competitor customer and merchant research to identify product opportunities.
- Define product requirements customer journeys user stories and acceptance criteria.
- Coordinate product development activities with engineering design operations and compliance teams.
- Manage products from concept and business-case development through launch and optimisation.
- Monitor transaction volumes adoption active usage failure rates customer satisfaction and other product indicators.
- Analyse product performance and recommend improvements based on customer and operational insights.
- Coordinate integrations with banks mobile money operators payment gateways merchants and other partners.
- Ensure products meet applicable regulatory data-protection security and consumer-protection requirements.
- Support product testing release planning user acceptance testing and production deployment.
- Identify and address payment failures customer pain points fraud risks and operational bottlenecks.
- Develop product documentation and support training for internal teams and external partners.
- Prepare product updates performance reports and investment recommendations for management.
- Manage stakeholder expectations and communicate changes to product scope timelines and priorities.
- Promote continuous improvement and customer-centred product development practices.
Requirements
- Bachelors degree in Information Systems Computer Science Business Administration Product Management Economics or a related discipline.
- Professional training in agile delivery product management digital payments or user experience is preferred.
- A relevant postgraduate qualification will be an added advantage.
- At least five years of experience in digital product management financial technology banking telecommunications or payment services.
- A minimum of two years managing digital products or cross-functional technology initiatives.
- Demonstrated experience developing or improving mobile money merchant wallet remittance or payment-platform products.
Benefits
- Pension
- Medical Insurance
- Phone Allowance
- Airtime Data
Required Skills:
Bachelors degree in Information Systems Computer Science Business Administration Product Management Economics or a related discipline. Professional training in agile delivery product management digital payments or user experience is preferred. At least five years of experience in digital product management financial technology banking telecommunications or payment services. A minimum of two years managing digital products or cross-functional technology initiatives. Demonstrated experience developing or improving mobile money merchant wallet remittance or payment-platform products.
