Country Sales Manager
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Job Summary
Department: Commercial
Reports to: Head of Commercialization
Location: Uganda
Monthly Salary: UGX
Additional Compensation: Performance-based commission or bonus linked to agreed commercial targets.
Role Level: Senior Management / Country Leadership
The Country Sales Manager is responsible for leading the companys commercial growth and overall market performance in Uganda. The role oversees sales strategic account management customer success and customer support ensuring sustainable revenue growth strong customer relationships and operational effectiveness.
The successful candidate will develop and execute the country sales strategy expand the companys market presence manage key partnerships lead the local team and ensure that commercial activities align with the companys overall business objectives.
A. Sales Strategy & Market Development: Develop and execute the country sales strategy; drive customer acquisition revenue growth and market expansion; identify opportunities across schools school networks government and education partners; lead strategic negotiations and partnerships; analyze market and customer trends; and maintain a strong sales pipeline.
B. Strategic Account Management & Customer Retention: Manage and grow key accounts ensuring strong relationships and recurring revenue; drive retention renewals cross-selling and upselling; build relationships with key decision-makers; monitor customer satisfaction and account performance; and work with internal teams to maximize customer value.
C. Commercial Leadership & Team Management: Lead and develop the country sales account management and customer support teams; set performance objectives and foster accountability; ensure effective coordination across acquisition onboarding support and renewal; build team capacity; and provide regular commercial performance updates market insights and recommendations to the Head of Commercialization.
Bachelors degree in Business Administration
At least 5- 8 years of experience in sales business development orcommercial management including a minimum of 3 years in a
Proven experience leading sales teams and delivering revenue growth in a B2B or enterprise sales environment.
Demonstrated success in managing strategic accounts negotiating commercial agreements and developing business partnerships.
Experience managing customer retention renewals and cross-functional teams is an advantage.
Familiarity with the Ugandan business environment and experience engaging institutional or government customers would be beneficial.
Candidates with experience in any of the following industries are encouraged to apply:
1. Education Technology (EdTech)
The Country Sales Manager is the senior commercial lead for Uganda with responsibility for translating company strategy into local market results. The role is accountable for country-level sales performance customer growth and retention team effectiveness and the development of sustainable commercial operations.
As the business expands the position may evolve to include broader country management responsibilities and oversight of dedicated functional leads.
