AREA BUSINESS DEVELOPMENT MANAGER-UGANDA
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Job Summary
Job Description: Area Business Development Manager (Uganda)
1.0 Role Details
Job Title: Area Business Development Manager- Consultant
Reports To: Head of Exports / Regional Business Development Manager
Location: Kampala Uganda
Scope: Coverage across multiple regions/sites within Uganda
The role supports the appointed national distributor and oversees business development activities across Uganda or any other assigned territory.
2.0 Role Purpose
The Area Business Development Manager is responsible for driving growth and expansion of Appliances within Uganda by strengthening distributor performance identifying new business opportunities and ensuring alignment with company standards.
Key Objectives:
- Drive sales growth and market expansion for client appliances
- Identify onboard and manage sub-distributors and key business partners
- Ensure compliance with regulatory requirements and company policies
- Promote a strong customer-centric culture and build sustainable win-win relationships
3.0 Key Responsibilities & Deliverables
3.1 Sales Growth & Market Development
- Achieve revenue growth targets through the distributor network
- Expand market reach by targeting corporates B2B clients institutions supermarkets and independent dealers
3.2 Distributor & Channel Management
- Identify appoint and develop sub-distributors in collaboration with the main distributor
- Monitor distributor performance stock levels and sales pipeline
- Support distributors in logistics operations and regulatory compliance
3.3 Reporting & Market Intelligence
- Prepare and submit daily weekly and monthly reports on:
- Sales performance
- Customer visits
- Stock levels and pipeline
- Gather and share competitor insights and market trends to support decision-making
3.4 Customer Experience & After-Sales Support
- Handle and document customer complaints and ensure timely resolution
- Guide customers to appropriate service centers
- Support the operationalization of after-sales service and warranty processes
3.5 Product & Marketing Support
- Collaborate with Product Managers to recommend new products based on market needs
- Develop and share localized marketing initiatives
- Support brand visibility through activations promotions and exhibitions
3.6 Team & Partner Performance Management
- Monitor and manage KPIs for technicians and service partners
- Drive accountability and performance across the value chain
3.7 Financial & Compliance Management
- Oversee distributor payments and ensure adherence to agreed credit terms
- Ensure compliance with local regulatory requirements
4.0 Qualifications & Experience
- Degree or Diploma in Sales Marketing Business Administration or related field
- Minimum 57 years experience in sales and business development
- Mandatory: Prior experience in selling or handling appliances or similar products
- Strong understanding of the Ugandan market dynamics
- Proven ability to manage distributors key accounts and large customers
- Experience in people management and stakeholder engagement
- Proficiency in Microsoft Office (Excel Word Email)
- Local Ugandans are encouraged to apply.
- Degree or Diploma in Sales Marketing Business Administration or related field
- Minimum 57 years experience in sales and business development
- Mandatory: Prior experience in selling or handling appliances or similar products
- Strong understanding of the Ugandan market dynamics
- Proven ability to manage distributors key accounts and large customers
- Experience in people management and stakeholder engagement
- Proficiency in Microsoft Office (Excel Word Email)
- Local Ugandans are encourage to apply.
Required Skills:
Pantry Management: Ability to oversee basic chores and manage supplies effectively Quality Control (QC): Basic understanding of monitoring and handling company assets Visitor Management: Good interpersonal skills for hosting and coordinating visitors Strong organizational skills and attention to detail Good communication and a professional attitude Ability to multitask and work with minimal supervision
Required Education:
A Certificate or Diploma in Business Administration Office Administration Hospitality or a related field is an added advantage Basic training in computer applications (e.g. Microsoft Office Suite) is desirable Additional certification in Customer Service or Front Office Operations is an added advantage
