Security Technical Engineer (Post Sales)
Job Location:
Monthly Salary:
Experience Required:
Posted:
Application Deadline:
Vacancies:
Job Summary
- Install configure maintain and troubleshoot enterprise cybersecurity solutions.
- Provide post-sales technical support to partners and customers.
- Manage technical incidents and resolve product-related issues.
- Perform software upgrades patches migrations and system health checks.
- Troubleshoot complex technical issues and coordinate with vendor support teams.
- Support deployment and integration projects.
- Prepare technical documentation and share technical knowledge with partners and internal teams.
- Bachelors degree in computer engineering Software Engineering Electrical & Electronics Engineering or a related field.
- Minimum 3 years of hands-on experience in cybersecurity engineering or post-sales technical support.
- Hands-on experience with one or more of the following technologies:
- Data Loss Prevention (DLP)
- Secure Web Gateway (SWG) / Web Security
- Network Traffic Management and Traffic Visibility
- Deep Packet Inspection (DPI)
- Application Control and Bandwidth Management
- Experience in installation configuration administration and troubleshooting of enterprise security solutions.
- Knowledge of DLP policy management data classification and endpoint/network data protection.
- Familiarity with traffic shaping application visibility and network traffic analysis.
- Strong understanding of TCP/IP routing switching DNS HTTP/HTTPS and network security protocols.
- Experience in software upgrades system migrations and technical incident resolution.
- Ability to analyze logs diagnose technical issues and coordinate with vendor support teams.
- Good command of written and spoken English.
- Strong analytical thinking problem-solving and communication skills.
- Experience with enterprise DLP implementations and policy management.
- Experience with network traffic analysis bandwidth management or application visibility solutions.
- Previous experience working with cybersecurity vendors distributors or system integrators.
- Relevant cybersecurity certifications.
What We Offer
- Opportunity to work with leading enterprise cybersecurity technologies.
- Professional development and technical training opportunities.
- A collaborative and dynamic working environment.
- Opportunity to develop expertise in specialized cybersecurity solutions.
Required Skills:
Qualifications & Requirements: Native Arabic speaking with advanced English business communication Bachelors degree in information technology (IT) Computer Science Information Systems Business Management or a related field. 5 years of relevant Channel Management in Distribution or Vendor Strong communication and follow-up skills Ability to meet deadlines and work independently and under pressure Preferred Skills Experience with CRM systems (ZOHO MS or similar) Experience in managing a team is preferred Sales oriented and eager to achieve and overachieve sales targets
Required Education:
Bachelors degree in information technology (IT) Computer Science Information Systems or a related preferred
About Company
A Jordanian software development company provide services in MENA. A Microsoft Gold Partner specialized in Business Intelligence and Portals solutions.
