Junior IT & Business Applications Associate

The Role

We are looking for a curious and organized junior professional to join our Tunisia IT team and support the day-to-day IT and security operations of our Tunisia offices and production/drilling sites working closely with our local IT lead.

This is a hands-on on-the-ground support role for someone who wants to learn how IT support cybersecurity and business applications come together in an international business. Your work will be driven by day-to-day needs and requests from your local IT lead and the CIO/CISO keeping endpoints servers and networks running handling entry-level security tasks and helping translate business needs into data-driven applications. No two days will look the same.

You wont be expected to know it all on day one. What we care about is your drive to learn your attention to detail and your ability to keep things moving.

Responsibilities

This is a responsive support-first role: your day-to-day priorities will be set by your local IT lead or the CIO/CISO across three main areas.

Day-to-Day IT Support (Primary Focus)

• Provide day-to-day support for endpoints (workstations laptops mobile devices): setup software issues user accounts and access.
• Provide basic support and monitoring for local servers and network infrastructure (connectivity Wi-Fi VPN DNS) escalating complex issues to your local IT lead or HQ.
• Troubleshoot everyday IT issues for colleagues in Tunisia on-site and remotely as they come up.
• Maintain an accurate inventory of IT equipment software and licenses across Tunisia sites.
• Carry out regular inspection and maintenance of IT equipment and infrastructure.
• Assist with system installations software rollouts patch management and cloud user administration (Microsoft 365 Azure/AWS) as directed by your local IT lead or the CIO.

Entry-Level Cybersecurity Tasks

• Assist in monitoring cybersecurity tools and dashboards for Tunisia systems flagging anomalies as requested.
• Support basic security hygiene: patching access reviews and account/password hygiene checks.
• Support security awareness initiatives when requested: training sessions phishing simulations and internal communications for Tunisia colleagues.
• Support local preparation for audits risk assessments and compliance activities (including NIS2) as directed by your local IT lead or HQ.

Business Applications (Key Focus Area)

• Act as a translator between local business users and IT/data teams turning everyday business needs pain points and processes into clear requirements for data and analytics applications when requested by your local IT lead or the CIO.
• Help map how business processes and data flow today spotting where more structure or AI could improve accuracy and decision-making.
• Support the design testing and rollout of simple AI-powered or low-code business applications and dashboards that turn raw data into decision-ready insights.
• Gather feedback from end users after go-live and help refine applications so they keep matching real business needs.

Growth Opportunities

This role is designed as a launchpad. With close mentorship from your local IT lead and growing exposure to the CIO/CISO as you take on more you will gradually build deeper expertise across:

• IT Operations from day-to-day support to servers networks and cloud platforms.
• Cybersecurity from awareness basics to hands-on security tasks and compliance support.
• Business Applications & AI from understanding business needs to translating them into data-driven AI-powered tools.
• Compliance & Governance from documentation to audits and regulatory frameworks such as NIS2.

Qualifications :

Education

• Bachelors degree (or equivalent) in Computer Science IT Cybersecurity Information Systems or a related field.
• Certifications (CompTIA ITIL Microsoft Cisco AWS...) or a Masters degree are a plus not a requirement.

Experience

• No professional experience required; this is an entry-level role with full mentorship.
• Internships academic projects or any relevant exposure to IT or cybersecurity are valued but not mandatory.

Technical Baseline

• Basic understanding of networking (TCP/IP DNS VPN Wi-Fi) and cybersecurity principles.
• Comfortable with Windows; basic familiarity with Linux and general server concepts is a plus.
• Familiarity with Microsoft 365 Azure/AWS is an advantage; interest in scripting (PowerShell Python) is a bonus.
• Interest in data & analytics tools (e.g. Power BI low-code/AI app builders) and how they turn business processes into structured decision-ready data is a plus.
• Willingness to learn enterprise systems cloud platforms and security tools on the job.

Who You Are

• Organized and detail-oriented you follow through and keep things on track.
• Curious about how the business works with an interest in turning real-world processes and challenges into structured data and technology solutions.
• A clear communicator who can summarize information simply in French Arabic and English.
• Proactive you look for what needs to happen next without being asked.
• Comfortable switching between different types of tasks throughout the day.
• Professional and reliable when working with local colleagues vendors and HQ contacts.
• Adaptable and eager to learn ready to grow beyond your comfort zone.

Additional Information :

What We Offer

• A varied hands-on role covering IT support entry-level cybersecurity and business applications ideal if you want breadth before depth.
• Close mentorship from your local IT lead with growing exposure to the CIO/CISO as you take on more.
• Growth across IT operations cybersecurity business applications and compliance.
• Support for training certifications and professional development.
• The chance to help modernize local IT and business processes in a growing international energy company.

Department:

IT & Information Security

Reports To:

Tunisia Digital Transformation Coordinator

Location:

Tunis Tunisia

Remote Work :

No

Employment Type :

Full-time