Business Process Expert BPM Business Support (FM)
Job Summary
Grow with us Your Responsibilities
- Act as process expert for end-to-end Customer Engagement and Order-to-Cash processes.
- Analyze standardize and continuously optimize business processes across global stakeholders.
- Support business users as key contact for process and system topics (ERP/CRM).
- Drive process improvements automation and digitalization initiatives.
- Support system changes releases and projects including requirements definitiontesting and training.
- Monitor process performance and KPIs and contribute to BPM governance anddocumentation.
What will convince us
- Degree in Business Administration Business Informatics or comparablequalification.
- Minimum 3 years of relevant experience in Business Process ManagementCustomer Engagement or Order-to-Cash (mandatory).
- Strong knowledge of end-to-end business processes and ERP systems (SAPpreferred).
- Hands-on experience in Order-to-Cash processes including Order HandlingPricing and Incident Management.
- Experience in process modeling optimization and stakeholder management.
- Exposure to automation AI-driven initiatives and digital transformation projects.
- Analytical structured and solution-oriented working style.
- Strong communication skills and fluent English.
About Sartorius
Sartorius is part of the solution in the fight against cancer dementia and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster so that new therapeutics can reach patients worldwide.
We look for ambitious team players and creative minds who want to contribute to this goal and advance their careers in a dynamic global environment.
Join our global team and become part of the solution. We are looking forward to receiving your application.
About Company
Sartorius offers solutions for the biopharmaceutical industry and laboratories, from drug discovery and development to production platforms for biomanufacturing.