Call Center Team Lead Jobs in Tunisia

Key Responsibilities:Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service in Spanish.Analyze performance metrics to identify areas for improvement and implement proact...

Key Responsibilities Lead the development and execution of BI strategies tools and reporting solutions in alignment with business objectives. Serve as a subject matter expert for BI within the organization supporting internal initiatives and mentoring team members on best practices. Design implement...