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Guest Experience Manager
DescriptionPOSITION SUMMARYProcess all guest check-ins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document except...
Digital Customer Service
What you will doRespond to customer inquiries via chat across TikTok Shop Shopee Lazada Facebook and Line OA.Provide accurate information regarding products orders promotions and services.Monitor and handle customer complaints reviews and urgent cases professionally.Escalate complex issues to releva...
