Service Manager

To complement our team we are looking for a customer- and team-oriented individual for our Industrial X-Ray Systemsdivision at the Taipeisite as a

Service Manager

For over 75 years we have been following our curiosity. It drives us and has made Comet a leading Swiss technology company worldwide. Curiosity and the spirit of research have allowed us to become and remain innovative. For a better and sustainable world.

We develop and produce innovative high-tech components and systems based on X-ray and radio-frequency technology. Our developments make an important contribution to safer more efficient and more sustainable production mobility and communication.

As part of the Industrial X-Ray Systems (IXS) division our Comet Yxlon brand delivers advanced industrial X-ray and CT solutions for reliable non-destructive testing analysis and quality assurance in semiconductor electronics automotive and other high-tech industries.

What you will do:

• Provide customers with technical support including installation assistance maintenance and troubleshooting of X-ray systems.
• Manage regional inventory ensure all service processes align with financial and quality standards and coordinate field service operations including service part ordering and logistics.
• Serve as a technical consultant to drive operational excellence business growth and increase customer satisfaction.
• Collaborate closely with Sales and other internal departments.
• Perform other duties and responsibilities as assigned.

What you bring:

• Bachelors Degree or higher in Engineering Physics or related technical fields.
• Minimum of 4 years of experience in semiconductor equipment service or Field Application Engineering (FAE) roles.
• Technical expertise in IC packaging/ testing optical component inspection or semiconductor test program development.
• Strong problem-solving skills with a solution-oriented mindset organizational skills and attention to details particularly regarding CRM data and financial compliance.
• Proficiency in English with strong verbal and written communication skills a customer focused mindset and the ability to coordinate across field service parts logistics and sales teams.
• Valid local drivers license.

Why join us Break new ground with us:

• Work on innovative solutions for global technical challenges
• Benefit from flexible working options
• Take part in Comets success through profit sharing
• Work with international colleagues and grow as a team
• Enjoy our diverse educational and career opportunities
• Benefit from annual leave exceeding statutory requirements and full-pay sick leave
• Maintain a healthy work-life balance with no make-up Saturdays required
  

We are curious about you and look forward to receiving your complete online application and will be happy to answer any questions you may have.

For this vacancy we only consider direct applications. Submissions from recruitment agencies will not be considered.

Comet Solutions Taiwan Limited
1F. No. 120 Guangming Rd.
Qionglin Township
Hsinchu County 30741
Taiwan
Experience:

Manager