Senior Solutions Architect, RetailE-commerce, Solutions Architecture

Are you passionate about helping retail and e-commerce customers solve complex business and technical challenges using cloud technologies Do you enjoy architecting AI-powered solutions that transform customer experiences optimize supply chains and drive digital commerce innovation Do you thrive on being a trusted technical advisor who partners with customers from strategy through production

AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. We work with leading retail e-commerce and consumer packaged goods (CPG) companies that are building mission-critical customer-facing applications on AWS and we believe that exceptional technical guidance is critical to their success.

As a Solutions Architect within Amazon Web Services (AWS) you will have the opportunity to help shape and execute a strategy to build deep engagement and broad adoption of AWS services across retail and e-commerce customers. You will focus on key industry themes including **Generative AI and Agentic AI** (Amazon Bedrock Amazon Kiro) **unified commerce** **real-time personalization** **retail media networks (RMN)** **supply chain optimization** **data and analytics modernization** and **application modernization** helping customers leverage the full breadth of the AWS platform to accelerate their business transformation.

You will own the technical engagement and ultimate success of specific customer initiatives from discovery and architecture design through proof-of-concept implementation and production launch. You will develop deep expertise in AWS technologies while building broad industry knowledge of how modern retail and e-commerce solutions are architected on AWS including Well-Architected best practices migration and modernization patterns.

A successful candidate will possess strong customer-facing skills to represent AWS effectively with senior business and technical stakeholders combined with a technical depth that enables meaningful collaboration with software developers data engineers and architects. Experience with AI/ML or generative AI use cases familiarity with retail industry trends including **brick-and-mortar retail operations omnichannel distribution and retail media** and the ability to architect end-to-end solutions spanning data AI and modern application architectures are highly valued.

Key job responsibilities
- Act as a trusted technical advisor to retail and e-commerce customers designing cloud architectures that address industry-specific challenges including unified commerce retail media networks supply chain optimization and AI-powered personalization.

- Lead technical discovery and solution design workshops with customer stakeholders (from developers to C-suite) defining clear objectives success criteria and architectural roadmaps.

- Drive hands-on proof-of-concept builds and architecture reviews leveraging AWS services across Generative AI (Bedrock Kiro) data & analytics and application modernization to accelerate customer outcomes.

- Collaborate cross-functionally with Account Managers Specialist SAs ProServe and AWS Partners to deliver end-to-end solutions and ensure successful production launches.

- Develop and share reusable assets reference architectures and
industry best practices with the broader SA community and retail
customer base contributing to thought leadership through blogs
workshops and customer events.

- Stay current on retail industry trends and emerging AWS capabilities
translating them into actionable recommendations for customers.

A day in the life
No two days are the same. You might lead a whiteboard architecture session with a retailer building their retail media network run a Well-Architected review ahead of a peak sales event or build a generative AI proof-of-concept for personalized recommendations. Other days youll join executive briefings with C-level stakeholders collaborate with Account Managers and Specialist SAs on competitive deals or deep-dive into a customers supply chain architecture. You will work closely with Taiwans most innovative retail e-commerce and CPG brands helping them stay ahead in a rapidly evolving digital landscape.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

- 8 years of specific technology domain areas (e.g. software development cloud computing systems engineering infrastructure security networking data & analytics) experience
- 3 years of design implementation or consulting in applications and infrastructures experience
- 10 years of IT development or implementation/consulting in the software or Internet industries experience

- 5 years of infrastructure architecture database architecture and networking experience
- Knowledge of SAP systems (like SAP Business Suite S/4HANA SAP Business Warehouse SAP HANA SAP Business Objects etc.) and their architecture and infrastructure needs
- Experience working with end user or developer communities
- Experience managing relationships with SAP customers and partners
- Experience in SAP S/4HANA SAP Cloud Platform SAP Cloud ERP and Cloud ERP Private
- Experience in SAP clean core design concepts including design and build using non-SAP technologies in domains such as Generative / Agentic AI and data & analytics

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.