GCC Order Management
Job Location:
Taipei City - Taiwan
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Who We Are
Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the worlds technology.
What We Offer
Location:
HsinchuTWNYoull benefit from a supportive work culture that encourages you to learn develop and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possiblewhile learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials we care about the health and wellbeing of our employees. Were committed to providing programs and support that encourage personal and professional growth and care for you at work at home or wherever you may go. Learn more about our benefits.
Act as a key resource to the manager by supporting team alignment driving operational improvements and resolving complex issues.
Develop and standardize training materials and process documentation to support team learning and consistency.
Lead cross-functional collaboration with FSO Order Fulfillment Engineering and others to resolve complex issues and drive expedition strategy.
Collaborate with stakeholders to influence resource allocation process development and delivery commitments.
Handle complex customer requests and manage multi-site scenarios involving orders billing and entitlement.
Maintain strategic communication with FSO and customers; resolve issues efficiently and drive continuous improvement.
Contribute to system testing (RIT/UAT) and proactively resolve recurring system issues (e.g. B2B ASN) recommending improvements.
Ensure operational processes meet compliance requirements and actively contribute to functional KPIs and strategic goals.
Strengthen customer relationships and maintain strategic communication with FSO and customers to resolve complex issues and drive improvement.
Independently manage MDG customer master setup and entitlement compliance across multiple sites.
Functional Knowledge
- Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines
Business Expertise
- Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
Leadership
- Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements
Problem Solving
- Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
Impact
- Impacts a range of customer operational project or service activities within own team and other related teams; works within broad guidelines and policies
Interpersonal Skills
- Explains difficult or sensitive information; works to build consensus
Additional Information
Time Type:
Full timeEmployee Type:
Assignee / RegularTravel:
Not SpecifiedRelocation Eligible:
NoApplied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color national origin citizenship ancestry religion creed sex sexual orientation gender identity age disability veteran or military status or any other basis prohibited by law.
About Company
Applied Materials, Inc. is the global leader in materials engineering solutions for the semiconductor, flat panel display and solar photovoltaic (PV) industries.
