Workflow Automation Expert

Job Description Summary

Job Description

Responsibilities:

• Lead end-to-end delivery of workflow automation solutions from process discovery through to deployment and optimisation

• Design and implement scalable automation using business process management and robotic process automation technologies

• Translate business and user needs into efficient automation-first solutions that improve reliability and reduce manual effort

• Identify high-impact automation opportunities in partnership with cross-functional stakeholders

• Ensure all automation solutions align with enterprise platforms security compliance and governance standards

• Collaborate across business technical and operational teams to drive adoption and measurable outcomes

• Apply systems thinking to analyse model and redesign processes for automation readiness

• Act as a hands-on subject matter expert and mentor building automation and process capability across teams

• Promote best practices frameworks and reusable solutions to elevate organisational automation maturity

• Contribute to a culture of rapid delivery innovation and continuous improvement supported by artificial intelligence-enabled approaches

Essential for the role:

• 7 years design and delivering workflow automation solutions end-to-end

• Proven ability to translate business and user needs into scalable automation solutions through business process management and robotic process automation technologies

• Strong systems thinking skills with experience analysing and redesigning complex processes for automation readiness

• A mindset of curiosity that drives continuous improvement and change

• Strong collaboration and communication skills working effectively across business technical and operational teams

• Demonstrated ability to influence stakeholders without formal authority in a complex matrixed environment

• Practical understanding of artificial intelligence and its application within automation or transformation initiatives

• Experience working within life sciences pharmaceutical or similarly regulated complex environments

Desirable for the role:

• Experience in pharmaceutical drug discovery or supporting scientific research workflows
• Experience mentoring or developing others to build capability in automation process engineering or artificial intelligence

Commitment to Diversity & Inclusion:

Novartis is committed to building an outstanding inclusive work environment and diverse teams representative of the patients and communities we serve.

Accessibility and accommodation:

Novartis is committed to working with and providing reasonable accommodation to all individuals. If because of a medical condition or disability you need a reasonable accommodation for any part of the recruitment process or in order to receive more detailed information about the essential functions of a position please send an e-mail to and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Skills Desired