Voice AI Engineer
Kreuzlingen - Switzerland
Job Summary
For this position we are only looking for candidates located in Greece Germany or Austria.
Nairon GmbH is a Swiss startup building AI voice agents that answer and make phone calls for businesses. Our platform runs real-time conversations over the phone and on the web connected to our customers telephony and business tools. We value clear communication thoughtful engineering and a collaborative approach to problem-solving. Join us as we continue to develop tools that make a difference.
As a Voice AI Engineer at Nairon GmbH you will make our agents sound fast natural and reliable in live calls. Your responsibilities will include:
- Improving turn-taking: when the agent speaks waits yields or gets interrupted including voice activity and end-of-turn detection.
- Cutting end-to-end latency across speech recognition language models and speech synthesis and making provider failover seamless.
- Optimising how we use LLMs in conversation: prompting tool calls streaming and speculative or parallel requests.
- Serving our own speech models (STT and TTS) on GPUs measuring throughput and time to first audio.
- Fine-tuning speech and language models for our customers languages and voices.
- Building evaluation: test calls benchmarks and quality metrics that tell us when a change really helps.
Experience:
A senior or strong mid-level engineer with production experience in real-time audio conversational AI or ML model serving.
Technical Skills:
Required:
- Strong Python including asyncio and streaming pipelines.
- Hands-on work with speech (STT TTS VAD) and LLM APIs in latency-sensitive systems.
- Model serving on GPUs for example with vLLM or similar and the basics of batching and memory limits.
Nice to have:
- LiveKit Agents pipecat or WebRTC.
- Fine-tuning (LoRA or full) of speech or language models.
- Audio signal processing such as echo cancellation or noise suppression.
- German or experience with German-language speech data.
Communication:
- English proficiency is essential both written and spoken as it is the working language for all positions.
Soft Skills:
- You measure before and after and trust numbers over impressions.
- Ownership of a problem from the first bad call to the fix in production.
- Flexible Work Setup: Work fully remotely or from a co-working space whichever suits you best.
- Equipment Provided: Company laptop and phone provided for all employees.
- Collaborative Environment: Join a small agile team where your contributions have a direct impact.
- Growth Opportunities: Work across the whole voice stack from model serving to the conversation the caller hears.
If you want to make AI conversations feel human on a real phone line wed love to hear from you.