TrainingEducation Prog Mgr
Lausanne - Switzerland
Job Summary
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain restore health and extend life. Our 95000 employees work across more than 150 countries to put patients first developing innovative medical technologies that improve the lives of 72 million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose growth and impact.
These roles can be filled at either the Program Manager or Senior Program Manager level depending on the qualifications of the top candidate.
Remote
At Medtronic we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. This position is remote to enhance our competitive edge and expand our cross-functional collaboration efforts. This role will require at least 50% travel to enhance collaboration and ensure successful completion of projects.
We are filling two positions on the team one based in the continental United States and the other in Western Europe.
Key Responsibilities
Program Strategy & Development
Develop and manage global sales enablement programs aligned with commercial priorities product launches and market strategies.
Shape the program roadmap across key areas including onboarding capital and SaaS selling strategic selling sales management development and commercial acumen.
Ensure content and curriculum are modern modular and tailored to roles across the surgical sales ecosystem.
Program Execution & Governance
Oversee end-to-end program implementation including content creation pilot testing deployment planning and stakeholder engagement.
Coordinate across global and regional teams to ensure timely and consistent delivery of programs at scale.
Manage program calendars resources communications and execution risks.
Cross-Functional Collaboration & Alignment
Partner with Global Marketing Sales Operations HR Clinical Education and Regional Enablement to ensure program alignment and integration.
Serve as the central point of contact for key stakeholders to align program goals with business needs and field readiness.
Measurement & Optimization
Establish KPIs and track program effectiveness adoption and business impact (e.g. productivity ramp sales execution capability uplift).
Collect and analyze feedback to iterate and improve program design and delivery.
Drive continuous improvement and innovation in enablement approaches leveraging digital platforms and data insights.
Must Have: Minimum Requirements
Bachelors degree required
Program Manager requirements (280730): minimum of 5 years of relevant experience in medical device sales sales enablement training or program management within a complex global organization or advanced degree with a minimum of 3 years of relevant sales experience in medical device sales sales enablement training or program management within a complex global organization
Senior Program Manager requirements (280750) - minimum of 7 years of relevant experience in medical device sales sales enablement training or program management within a complex global organization or advanced degree with a minimum of 5 years of relevant sales experience in medical device sales sales enablement training or program management within a complex global organization
Nice to Have
Bachelors degree in business education healthcare or related field
Demonstrated success leading cross-functional programs with measurable impact on sales effectiveness.
Familiarity with capital equipment and/or surgical sales models including SaaS and strategic selling.
Excellent communication stakeholder engagement and program governance skills.
Experience within a global Sales Excellence or Commercial Enablement function.
Working knowledge of LMS platforms CRM tools and digital learning technology.
Project management certification (e.g. PMP Agile) a plus.
Key Competencies
Program & Project Management
Strategic Sales Acumen
Cross-Functional Leadership
Communication & Influence
Learning & Development Insight
Data-Driven Decision Making
Change Leadership
Physical Job Requirements
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to be independently mobile.
The employee is also required to interact with a computer and communicate with peers and co-workers via a variety of media including telephone email instant message and in-person meetings.
Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)
Responsibilities may include the following and other duties may be assigned.
- Plans develops and coordinates in-house product training programs for field support personnel and customers.
- Obtains information needed to prepare in-house training programs; prepares training materials; develops course content; determines methodology; and coordinates the development of training aids.
- Ensures training program(s) meets company and customer objectives.
- Maintains communication with customers to ensure effectiveness of training.
- May utilize trainers with technical expertise.
- Continuously revises lesson plans to meet new training requirements and to keep technical information up to date.
PROGRAM MANAGEMENT CAREER STREAM:Program Managers and Directors focus on tactical operational activities for a major program with broad or ongoing impact. Levels within the program management career stream typically accomplish program objectives through matrixed employee teams and / or vendors who are not direct reports but for which the incumbent has direct accountability to lead. The majority of time is spent overseeing their area of responsibility managing program/team performance communicating project and operational developments planning prioritizing and / or directing the responsibilities of program team members. Goal achievement is typically accomplished through performance of program team members.
DIFFERENTIATING FACTORS
Autonomy:Manages one or more small-scale developed or mature programs with well-defined program plans and delivery accountable for overall program process performance and customer satisfaction.
Organizational Impact:Provides input to establishing program objectives timelines milestones and new policies and procedures that affect program have budget accountability for one or more decisions are generally made only after consultation with higher level management.
Innovation and Complexity:Problems faced are difficult and require detailed information gathering analysis and investigation to understand the typically impact multiple workstreams departments or programs management processes to improve program.
Communication and Influence:Communicates and leads meetings with internal and external customers and vendors conducts briefings to higher level management issues through information exchange influence and active persuasion without direct exercise of command to gain cooperation of other parties on program execution plans.
Leadership and Talent Management:Leads directs and reviews the work of a team of professionals and/or vendors who exercise latitude and independence in their involvement in daily tasks necessary for successful program directly responsible for hire or fire decisions and people management.
Required Knowledge and Experience:Requires practical knowledge in leading and managing the execution of processes projects and tactics within one job has advanced knowledge and skills within a specific technical or professional discipline with understanding of the impact of work on other areas of the a Baccalaureate degree (or for degrees earned outside of the United States a degree which satisfies the requirements of 8 C.F.R. 214.2(h)( 4)(iii)(A) and minimum of 5 years of relevant experience or advanced degree with a minimum of 3 years of relevant experience.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.
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Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.
Required Experience:
Manager
About Company
About Medtronic Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an excit ... View more