(Senior) Manager Quality Management

Your team

The Assurance Risk & Quality function helps safeguard quality across our Assurance practice by strengthening governance riskmanagementand quality management processes. Working closely with business process owners leadership and global stakeholders the team drives the evolution of our System of Quality Management supports regulatory readiness and enables continuous improvement through technology data-drivenmonitoringand innovative solutions. By translating quality requirements into practical actions we contribute to building trust andmaintaininghigh-quality services across the firm.

Your impact

• Lead the enhancementdocumentationand implementation of the System of Quality Management embedding effective processescontrolsand monitoring activities across the relevant stakeholder groups.

• Drive the continuous evolution of our ServiceNow quality management platform strengthening dashboards tagging reporting capabilities AI-enabled usecasesand the implementation of global quality requirements.

• Enable stakeholders to use quality management tools effectively by developing guidance materials resolvingissuesand supporting monitoring activities.

• Strengthen and execute the ongoingSoQMmonitoring programme perform central monitoring activities and contribute to the overall evaluation and effectiveness assessment of theSoQM.

• Coordinate and steer the QMSE project portfolio aligning priorities with key stakeholders trackingprogressand supporting reporting to leadership.

• Support the preparation and execution of internal and external quality inspections including Quality Management Reviews as well as regulatory inspections by the FAOA and PCAOB.

• Shape and coach team members fostering collaboration knowledgesharingand continuous development within the Quality Management function.

Your skill set

• Proven audit experience combined with a strong understanding of quality management systems governance frameworks riskmanagementor internal control environments.

• Demonstrated ability to translate regulatory or global quality requirements into practical processesguidanceand sustainable business solutions.

• Strong project management experience with the ability to coordinate multiple stakeholdersmonitoraction plans and successfully deliver complex initiatives.

• Experience working with reporting workflow or analytics tools such as Power BI Alteryx ServiceNow or similar technologies.

• Digital affinity and an interest inleveragingAIautomationand data-driven solutions to enhance quality management processes.

• Structuredhands-onand solution-oriented mindset with the confidence to manage complex topics independently while building strong stakeholder relationships.

• Experience supervisingcoachingand developing team members in a collaborative environment.

• Excellent written and verbal communication skills in English;additionallanguage skills are considered an advantage.