Operational Business Analyst

Next-Link

Job Location:

Geneva - Switzerland

Monthly Salary: Not Disclosed

Experience Required: 15years

Posted on: 20 days ago

Vacancies: 1 Vacancy

Job Summary

Experience Required

At least 7 years of relevant professional experience in business analysis program management organizational design or operational transformation preferably within international organizations higher education institutions or multilateral agencies.

Education and Certification

Advanced university degree in Business Administration Education Management Information Technology Organizational Development Public Administration or a related field.

Relevant certifications in Business Analysis Program Management Process Improvement or Organizational Design are highly desirable.

Job Description

We are seeking an experienced Business Analysis and Operating Model Consultant to support a strategic organizational transformation initiative focused on program alignment operational efficiency and governance enhancement. The consultant will assess current program structures workflows learner journeys and reporting mechanisms across multiple learning and development portfolios. The role involves identifying structural misalignments redundancies and operational gaps while designing a unified framework that standardizes program structures strengthens cross-functional coordination and enables accurate consolidated reporting. The consultant will also define a practical operating model including governance structures decision-making processes and implementation tools to ensure long-term sustainability and independent adoption by internal teams.

Responsibilities

Lead diagnostic assessments through stakeholder interviews and detailed program lifecycle mapping; review current workflows course structures and reporting templates; identify program overlaps inefficiencies and structural gaps; conduct alignment analysis against best practices in program management and organizational design; develop a comprehensive program alignment matrix; design a unified operational framework with standardized templates lifecycle definitions and reporting architecture; create SOPs and implementation guidelines for program structuring and coordination; propose governance and decision-making models; facilitate stakeholder validation workshops; incorporate feedback into final deliverables; support pilot implementation and deliver final handover documentation tools and training for internal teams.

Requirements

Advanced university degree in Business Administration Education Management Information Technology Organizational Development Public Administration or related field

Minimum 7 years of professional experience in intellectual property business analysis program management or organizational design
Strong experience within international organizations higher education institutions or multilateral agencies preferred
Knowledge of intellectual property concepts including treaties agreements and enforcement mechanisms
Proven expertise in structuring and aligning complex multi-unit programs
Demonstrated experience developing SOPs operational frameworks and process maps
Strong experience designing reporting architecture and performance measurement frameworks
Experience facilitating stakeholder workshops and managing organizational change initiatives
Exceptional written and spoken English communication skills
Strong analytical and problem-solving capabilities with the ability to synthesize complex information into actionable recommendations
Advanced proficiency in Microsoft Word Excel PowerPoint and Visio or equivalent process mapping tools
Ability to manage multiple priorities and deliver high-quality work under strict deadlines
Strong teamwork adaptability and proactive solution-oriented mindset in multicultural and interdisciplinary environments

Benefits

Opportunity to contribute to a high-impact organizational transformation initiative within an international professional environment; exposure to strategic program design and governance development; collaboration with senior leadership and cross-functional stakeholders; opportunity to influence long-term operational excellence and institutional effectiveness.

Notes

Recruiters should prioritize candidates with strong consulting backgrounds in organizational transformation operating model design and business process optimization.

Experience in international organizations UN agencies or higher education institutions is highly preferred.

Candidates must demonstrate hands-on experience in SOP development governance framework design and reporting architecture creation.

Strong stakeholder engagement and workshop facilitation capabilities are essential.

Verify English communication skills thoroughly during screening.

Assess proficiency in Microsoft Visio or equivalent process mapping tools.

Share the NextLink attractiveness document attached to this job with all shortlisted candidates.

Client confidentiality must be maintained; do not disclose organization-identifying details during outreach.

Required Skills:

Minimum 7 years of professional experience in intellectual property business analysis program management or organizational design Strong experience within international organizations higher education institutions or multilateral agencies preferred Knowledge of intellectual property concepts including treaties agreements and enforcement mechanisms Proven expertise in structuring and aligning complex multi-unit programs Demonstrated experience developing SOPs operational frameworks and process maps Strong experience designing reporting architecture and performance measurement frameworks Experience facilitating stakeholder workshops and managing organizational change initiatives Exceptional written and spoken English communication skills Strong analytical and problem-solving capabilities with the ability to synthesize complex information into actionable recommendations Advanced proficiency in Microsoft Word Excel PowerPoint and Visio or equivalent process mapping tools Ability to manage multiple priorities and deliver high-quality work under strict deadlines Strong teamwork adaptability and proactive solution-oriented mindset in multicultural and interdisciplinary environments

Experience RequiredAt least 7 years of relevant professional experience in business analysis program management organizational design or operational transformation preferably within international organizations higher education institutions or multilateral agencies.Education and CertificationAdvanced...