Marketing Coordinator

Waldhaus Flims opened in 1877 as the first hotel in Flims and is one of Switzerlands historic grand resorts. It sits in the largest hotel park in Switzerland in the Graubünden Alps with direct access to the LAAX ski area in winter and hiking and biking trails in summer. The resort is to reopen in summer 2027 as Waldhaus Flims Grand Resort & Spa Curio Collection by Hilton.

You will join the resorts pre-opening team and lead its day-to-day marketing through the launch and beyond.

You will be the hotels hands-on marketer responsible for marketing across all outlets: rooms restaurant bar spa and meetings & events (M&E). You will turn the commercial plan into campaigns content and results.

This is an onsite role. You will work from the resort every day close to the teams the guests and the product you promote.

• Plan and run marketing for every outlet: rooms restaurant bar spa and M&E in line with the annual marketing plan and budget;
  
• Support the opening: pre-opening campaigns launch activity and the first operating season;
  
• Create and publish content: capture photo and video onsite or coordinate photoshoots write copy and manage the hotels social media channels day to day;
  
• Keep the hotels digital presence up to date: website Hilton brand platforms booking channels Google Business Profile and review sites;
  
• Build campaigns and promotions for each outlet: seasonal offers spa packages restaurant and bar events M&E and wedding marketing email newsletters;
  
• Produce sales and marketing collaterals: menus fact sheets brochures signage and in-house guest materials;
  
• Apply the Curio Collection by Hilton brand standards and the Waldhaus Flims brand guidelines to everything the hotel publishes;
  
• Brief and coordinate agencies photographers and freelancers and check the quality of what they deliver;
  
• Work with local partners tourism boards and media: PR support influencer and press visits partnerships in the Flims Laax region;
  
• Track and report results monthly: channel performance campaign results social and review metrics.
  

• 2 years of hands-on marketing experience ideally in a hotel resort restaurant or spa;
  
• Multi-outlet understanding: you know how to market rooms F&B spa and events each to its own audience;
  
• Strong content creation skills: you can shoot good photos and short videos on a phone edit them and write clear copy and coordinate implementation with third parties;
  
• Social media: day-to-day management of Instagram Facebook LinkedIn and other channels including content planning and community management;
  
• Hands-on paid ads experience across Meta Google and LinkedIn Ads;
  
• Guest focus: you bring ideas on how to enhance the guest journey and deliver a 5-star experience at every touchpoint;
  
• Email marketing: building and sending newsletters and campaigns with an email marketing tool;
  
• Website management: updating content for both the hotel and its outlets;
  
• Local listings and reviews: managing Google Business Profile and review sites;
  
• Working knowledge of Hilton brand platforms or the ability to learn them fast;
  
• Being hands-on and self-sufficient: you do the work yourself not only coordinate it;
  
• Structured and organised: you manage several outlets and deadlines at the same time;
  
• Languages: German and English fluent; Italian or French is an advantage;
  
• Eligible to work in Switzerland and ready to live in or near Flims.
  

• Competitive compensation package aligned with performance incentives including;
  
• A reopening to be part of from the start: you will help launch one of Switzerlands historic grand resorts under a new brand
  
• Leisure stay rates within Apex Alliances (the management companys) portfolio as well as Hilton Honors Team Member rates;
  
• Real ownership: every outlets marketing runs through you and you see the results directly;
  
• A collaborative culture: a team of bold and curious professionals;
  
• Health insurance;
  
• A meal provided once per day;
  
• Accommodation provided;
  
• Career development opportunities across an expanding international portfolio.