Junior Customer Service Associate
Zürich - Switzerland
Job Summary
- Process customer orders and maintain accurate records
- Coordinate shipments and prepare export/customs documentation
- Support inventory tracking and stock administration
- Maintain customer master data
- Support collection and payment follow-up activities
- Coordinate order schedules with the Supply Chain team
- Support invoicing activities in collaboration with the Finance team
- Provide administrative support to the Sales team
- Assist with the setup of customer agreements and special deals
- Prepare reports and support operational monitoring
- Coordinate with customer finance teams regarding invoicing and payments
- Support Marketing with demo equipment orders and shipments
- Support the Service team with repair shipments and related administration
- Handle incoming calls and general customer inquiries
- Manage correspondence documentation and mailing activities
- Contribute to process improvements and efficient business operations
Location: Zurich Switzerland
Workload: Part-time or Full-time
- Commercial education (KV) or equivalent qualification
- 0-2 years of experience in customer services order management or a related administrative role
- Strong organizational skills and attention to detail
- Ability to manage multiple tasks and priorities in a structured manner
- Strong communication and interpersonal skills with the ability to collaborate across teams
- Very good user knowledge of MS Office applications.
- Experience with ERP systems; knowledge of ABACUS is an advantage
- Practical knowledge of export documentation Incoterms and VAT regulations
- Professional fluency in German and English is essential
- Additional language skills (e.g. Spanish or French) are a plus
If this profile describes you and you would like to work at a fast-growing company in a global environment then we should meet. Apply directly and exclusively via our e-recruiting tool. The more we learn about you the better. We look forward to receiving your complete application and reference letters. Your data will be treated confidentially and discreetly.
Required Experience:
Junior IC
About Company
ndd Medizintechnik AG is a leading company and innovator in pulmonary function testing devices. For more than 25 years, ndd has created solutions that improve early detection of chronic lung diseases, including COPD and asthma. Today, ndd offers unique spirometry and pulmonary funct ... View more