IT Support Specialist
Basel - Switzerland
Job Summary
BCIC Swiss GmbH Best Connect International Company is looking for a (Full time on-site) IT Support Specialist in Basel Switzerland.
Tasks
Provide first- or second-level contact and problem resolution for customer issues.
Work with third-party vendors to remediate complex AV issues as needed.
Provide timely communication on issue status and resolution.
Maintain ticket updates for all reported incidents.
Install upgrade support and troubleshoot Windows OS Microsoft Office & Cisco Jabber authorized .
Should have basic knowledge of the Mac operating system to support Apple PC users.
Install upgrade support and troubleshoot printers and computer hardware.
Performs remedial repairs on desktops laptops printers and any other authorized peripheral equipment.
Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.
Requirements
hold a valid work permit in Switzerland
years of experience in the IT field
language B2 level needed.
Benefits
- Flexible working schedule
- Opportunity to work with an international company
- Professional and collaborative work environment
- Exposure to enterprise-level IT infrastructure
1st september 2026
About Company
BCIC Swiss provide global IT Services, Support, Solutions and Resource for all kinds of Businesses, Offices, Shops, or any workplaces that allows to build an efficient IT Infrastructure. We provide A to Z support and service when it come to IT , App and web development, Digital market ... View more