Head of Operations

About the Company

We are the leading Proof of Asset infrastructure provider enabling institutions to independently verify that digital assets are fully backed by real-world collateral. We secure over $15 billion in DeFi and tokenized assets serving some of the worlds largest financial institutions and digital asset companies.

About the Role

We are looking for a Head of Operations to own the day-to-day running of the business across finance people and compliance. This is a broad hands-on operations role for someone comfortable working across multiple jurisdictions and employment structures managing both fiat and crypto-native processes and building the internal systems that let the company scale.

The role spans three broad areas:

- EU/Swiss operations and administration: payroll invoices contracts association administration local providers and coordination with accountants and authorities

- Company operations: internal processes budgeting support external invoicing vendor management hiring operations and business continuity

- Governance and compliance coordination: supporting ISO 27001 SOC 2 policies audits and board-level preparations

Key Responsibilities

Finance

- Manage Swiss payroll and coordinate contractor payments processed through the EOR ensuring accuracy and on-time disbursement each cycle

- Own accounts payable end-to-end: reviewing approving and paying vendor invoices via both fiat bank transfers and stablecoins

- Own accounts receivable: issuing accurate customer invoices tracking outstanding balances and following up to ensure timely payment

- Execute multisig crypto transactions following security best practices for transaction verification signing and treasury safeguarding

- Crypto-native accounting: monthly reporting of crypto transactions and balances across multiple Safes

- Prepare and deliver monthly financial reporting to the external Swiss accountant partner ensuring records are complete and reconciled

- Manage relationships with external vendors and service providers from onboarding through coordination on service delivery and billing

- Manage and reconcile company credit card accounts resolving discrepancies each month

- Manage expense reimbursement processes for the team both directly and through the EOR

HR

- Manage the day-to-day relationship with the Employer of Record ensuring employee records contracts and payments stay accurate and current

- Own onboarding and offboarding procedures ensuring new hires are set up smoothly and departures are handled cleanly and compliantly

- Run hiring processes end-to-end: sourcing candidates screening resumes managing interview scheduling and coordinating with hiring managers through to offer

- Manage internal HR policies updating them as the company scales and adapting to new jurisdictions or employment structures

- Plan and execute company offsites handling logistics budget and travel coordination

Legal and Compliance

- Review quarterly Swiss VAT filings and annual tax filings prepared by external partners for accuracy before submission

- Maintain accurate financial and legal documentation to support audits fundraising due diligence and institutional partner reviews

- Prepare clear board-ready financial reporting documentation

- Own operational compliance workflows in support of ISO 27001 and SOC 2 including policy upkeep and evidence collection

Requirements

- 3 years in an operations or finance operations role ideally at an early-stage or high-growth startup

- Experience managing accounts payable and accounts receivable including invoicing and vendor payments

- Comfort working with both fiat and crypto-native payment rails including stablecoins and multisig transaction workflows

- Experience running payroll across multiple jurisdictions and employment structures (direct employment EOR contractors)

- Experience managing full-cycle hiring and core HR operations (onboarding offboarding policies documentation)

- Comfortable preparing financial documentation for board reporting audits and due diligence

- Strong written communication skills and high attention to detail

- Self-directed and comfortable operating with ambiguity; this role involves building processes as much as running them

Nice to Have

- Solid Swiss or EU operating experience

- Enough German to work with local institutions and service providers

- Experience with payroll and employment administration

- Comfortable working in a crypto or technology scale-up

- Proactive in building operational systems not only reliable with administration