Global Patient Access Enablement, Reporting & Insights Lead, Associate Director

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Location:While a primarylocation is identified for this role qualified internal candidates located in Cambridge MA USA may also be considered subject to business needs role requirements talent availability and local legal requirements.

Compensation:The salary range displayed reflects the primary location associated with this posting. Compensation may vary for candidates considered in other locations. Where applicable location-specific salary ranges and compensation information will be provided in accordance with local requirements

OBJECTIVES/PURPOSE

• Lead the design implementation and continuous improvement of GPA capabilities including processes tools and ways of working with focus on Global dashboard development and reporting governance
• Drive execution as a flexible high-impact team member who can step into priority areas across GPA (e.g. operations programs reporting compliance) to address gaps and deliver outcomes.
• Deliver reporting and actionable insights by driving data collection validation and analysis across GPA programs including leading development of Real World Evidence (RWE) capabilities and scalable analytics outputs.

ACCOUNTABILITIES

• Lead to the design implementation and continuous improvement of GPA capabilities including processes tools governance and ways of working with primary accountability for dashboard/reporting solutions and knowledge management enablement.
• Lead and deliver dashboard development including requirements gathering data modeling measures/calculations visualization design testing and release management;
• Drive reporting governance including KPI dictionary/metric definitions business rules ownership and change control/release data collection for reporting by implementing data quality controls (validation checks reconciliations exception handling)
• Deliver standardized reporting and insights to support operational and strategic decision-making (e.g. monthly/ad hoc updates as needed).
• Lead and contribute to digital enablement initiatives (systems dashboards tools adoption) including driving RWE data collection validation and analytics across GPA programs aligned to governance and compliance requirements.
• Own and maintain Global Patient Access SharePoint site(s) as the single source of truth for guidance tools training materials manage content lifecycle (versioning archiving structure permissions) in alignment with governance.
• Design and deliver practical solutions templates and frameworks that enable teams to operate more effectively including standard work/instructions user guidance and training/job aids.
• Partner with cross-functional stakeholders and external partners/vendors (e.g. Strategy & Operations Compliance Medical) to drive aligned execution resolve issues and deliver prioritized enhancements.
• Act as a flexible resource across Global Patient Access stepping into high-priority areas or covering gaps to ensure continuity of delivery as based on agreed prioritization.

EDUCATION BEHAVIOURAL COMPETENCIES AND SKILLS:

Required

Education & Experience

• PhD PharmD with 5years; MS with 8 years; BS with 10 years experience or related experience in clinical research and/ or early access program in the pharmaceutical industry or CRO
• Experience in Patient Access Global Medical Operations or related functions 5 years of effective project management clinical operations Patient Access
• Experience with reporting analytics and digital tools leveraging digital platforms data tools and analytics solutions to support operational excellence governance and datadriven decisionmaking across global teams.
• Experience working within a complex global organization and demonstrated ability to work across functions at all levels without minimal direct authority

Behavioral Competencies & Skills

• Structured and detailoriented with a strong focus on quality and accuracy.
• Comfortable working through ambiguity and evolving priorities.

Preferred

• Advanced degree in a health life sciences data or technologyrelated discipline (e.g. Pharmacy Public Health Health Informatics Data Analytics).
• Experience working with multi-vendor data feeds and implementing data quality controls / reconciliations.

Base Salary Range:

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