Forward-Deployed Software Engineer

The inbox was never built to run a business. Orders get missed RFQs go cold and every line gets retyped into the ERP by hand one email one PDF one WhatsApp message at a time. We built AI Coworkers that do most of the repetitive work nobody wants to do instead: they read what comes in sort it draft linked actions and post clean entries straight into the customers systems of record. The team approves; Hoshii does the rest.

We are the ones driving train-riding and flying to customers running the workshops and staying up past the demo to make the PoC actually work and we cant scale that forever. We are looking for a Forward-Deployed Software Engineer to become the technical face of Hoshii in front of the companies who actually run on our product: someone who can walk into a customers office understand exactly where the manual pain lives build a working proof of concept in days rather than weeks and take it all the way to production then stay accountable for it once its live. Youll follow Amazons you build it you run it principle: whatever you ship for a customer you own operationally too. You will join the founding team building the AI Coworker that operations teams actually run their order desk on.

Tasks

• Run on-site and remote discovery directly with customers: map their order-to-cash workflows identify the real pain points behind the stated requirements and translate them into technical scope.
• Build and demo working proofs of concept fast iterating directly with customer stakeholders rather than through a requirements document.
• Own end-to-end deployment: integrate Hoshiis agents with the customers ERP/CRM systems configure the workflow and take it live in production.
• Follow the you build it you run it principle: stay accountable for what you deployed monitor it in production and be the first responder when something breaks for that customer.
• Feed field learnings back into the product roadmap youre often the first to see where the product breaks down against a real workflow and that signal needs to shape what we build next.
• Work closely with our channel partners to keep the underlying integrations reliable across every customer running on their systems.
• Write clean tested maintainable code youre not just configuring youre building.

Requirements

We are looking for team players with a growth mindset an entrepreneurial spirit and genuine comfort being the person in the room with the customer:

• Strong fullstack coding and debugging skills comfortable moving across frontend backend and infra as the deployment demands with proven experience building and shipping production software (Python Javascript/Typescript or similar).
• Proven experience building and running GenAI PoCs end-to-end: prototyping fast with LLMs/agents then hardening what works into something a customer can actually run in production.
• Solid understanding of systems and how they integrate APIs data pipelines microservices event-driven architectures and the judgment to know where deep integration is worth the effort and where it isnt.
• A pragmatic 80/20 instinct: you ship the 20% that unblocks the customers real problem instead of gold-plating the other 80%.
• Experience working directly with customers PoCs technical scoping on-site deployments or a similar consulting/pre-sales-adjacent engineering background.
• Familiarity with ERP/CRM systems is a strong plus.
• Genuinely product-minded: you instinctively separate what a customer says they want from what they actually need and you enjoy shaping the roadmap not just executing it.
• Excellent communication skills in English and German (C1 or above); Swiss German is a strong plus.
• Comfortable with regular travel to customer sites across DACH.
• Strong sense of ownership: you treat what you deploy as yours to run not just to hand off.

Benefits

• Autonomy and Ownership: Youre in charge of your time at Hoshii; decide what you want to do align with the team and go for it!
• Stock Options: Ever owned your impact Well at Hoshii you get stock options allowing you to get something back from our collective success story.
• A World-Class Team: Were a team of servant leaders who work hard and put customers first; we hail from top companies and universities and we hold ourselves to the highest standards.
• Amazing Office Location: We have a lakeside location in Zürich with cozy corners to relax fostering a comfortable environment where you can thrive.