Forward Deployed EngineerTT

Were looking for a Forward Deployed Engineer to own customer deployments end-to-end at industrial critical infrastructure and defense sites. Youll connect core engineering with real-world implementation taking technical pilots from first install through to production contracts. The work is hands-on across the whole stack: edge hardware networking drivers AI models and configuration often on-premise and in demanding environments. Youll also be the customers main technical contact so youll switch between debugging a camera integration and walking stakeholders through progress and next steps. It suits an engineer with real technical depth strong people skills and an ownership mindset who enjoys the pace of an early-stage startup. The role is based in Zürich with about 50% travel to customer sites across Switzerland and Europe.

Details:
Schedule: Full time
Location: Zürich Switzerland (Onsite 50% travel across Europe; relocation to Zürich expected)
Start: ASAP
Duration: Long-term
English and German: Fluent
Type of collaboration: Internal Employment

About the project: The company is a well-funded pre-seed startup building an intelligent software orchestration layer for physical security and autonomous robotics. Its platform brings together cameras sensors video management systems and robots into a single system that runs on edge hardware at customer sites. Customers include industrial operators critical infrastructure providers and defense organizations where reliability and security really matter. The team is small and works in a zero-to-one environment so each hire has a direct effect on the product and on how customers experience it. Converting pilots into long-term production deployments is a core priority and this role sits right at the center of that effort. This is a chance to join early and help shape how autonomous security systems are deployed in the field.

You have:

• Hands-on experience deploying and managing on-premise infrastructure or edge hardware (e.g. NVIDIA DGX Jetson)
• A proven track record of integrating complex hardware and software systems such as cameras sensors VMS platforms or robotics
• Experience in a customer-facing technical role (Forward Deployed Engineer Field Engineer Solutions Architect Deployment/Integration Engineer) owning deployments end-to-end
• Strong skills in Python Linux Docker and networking; exposure to computer vision is a plus
• The ability to debug across the full stack: hardware network drivers models and configuration
• High EQ and confidence managing customer relationships including under pressure when a pilot isnt going to plan
• An ownership mindset and comfort working in a scrappy fast-moving startup environment
• Willingness to be based in Zürich and travel around 50% of the time to customer sites in Switzerland and Europe
• Citizenship of a NATO or NATO-partner country (required for access to defense and military client sites)
• Nice to have: German language skills
• Nice to have: experience with defense government (B2G) or critical infrastructure clients
• Nice to have: previous experience in an early-stage (zero-to-one) startup
• Nice to have: BSc or MSc in a technical field ideally from a top university (more junior profiles with strong fundamentals will also be considered)

What to do:

• Own customer deployments end-to-end at industrial critical infrastructure and military sites from planning and installation to go-live
• Install configure and maintain on-premise edge hardware such as NVIDIA DGX and Jetson devices
• Integrate cameras sensors VMS platforms and robotic systems with the companys orchestration software including building custom integrations where none exist
• Troubleshoot issues across hardware networking drivers models and configuration both on-site and remotely
• Act as the main technical point of contact for customers managing expectations and keeping stakeholders informed
• Drive technical pilots to success and help convert them into production contracts
• Feed field insights and customer requirements back to the core engineering and product teams
• Document deployment processes and help build repeatable playbooks as the company scales
• Travel regularly (around 50%) to customer sites across Switzerland and Europe