Demand Manager IT

• Lead and orchestrate the end-to-end IT demand management process ensuring consistent intake transparent assessment prioritization and smooth handover to delivery teams.
• Act as the central coordination point between Business Units IT stakeholders and governance forums to align demands with strategy capacity and funding principles.
• Facilitate demand review sessions guide stakeholders in defining business value and requirements and ensure clear communication of demand status and priorities.
• Oversee demand assessment (e.g. feasibility risks dependencies) and collaborate with Architecture Security and PMO to translate requests into actionable initiatives.
• Drive governance reporting and continuous improvement of demand management processes tools and documentation.

Qualifications :

• Bachelors degree in Computer Science Business Administration or a related field with 5 years of experience in IT business analysis or project management (including 2 years in demand management).
• Strong stakeholder management communication and negotiation skills with the ability to engage across all organizational levels.
• Solid understanding of IT environments including infrastructure applications and methodologies (e.g. ERP Cloud Agile/Waterfall).
• Experience with IT service management project/portfolio governance and tools such as ServiceNow Jira Power BI or SharePoint.
• Analytical structured and solution-oriented mindset with strong problem-solving abilities and a collaborative customer-focused approach.

Additional Information :

For HR agencies: Please note that we do not accept applications coming from agencies. Thank you.

Remote Work :

No

Employment Type :

Full-time