Delivery Manager

Were looking for a Delivery Manager to join our team in Geneva Switzerland in a hybrid working this role you will manage end-to-end delivery across multiple initiatives for clients in the Romandie region ensuring alignment with scope timelines and quality standards. You will play a key part in establishing trust-based client relationships driving delivery excellence and enabling AI-driven practices across the software development lifecycle. This is an opportunity to influence critical programs across diverse industries and contribute to EPAMs growth in the Swiss market.

• Oversee end-to-end delivery across multiple initiatives ensuring alignment with scope quality budget and timelines
• Implement delivery governance pacing and reporting for transparency and continuous improvement
• Apply data-driven management using key performance indicators dashboards and operational metrics
• Lead AI adoption and enablement to enhance productivity in delivery processes
• Build and maintain trust-based relationships with client stakeholders as the main point of contact
• Manage risks changes and escalations to ensure predictable delivery
• Manage financial aspects of delivery including forecasting margin control and cost efficiency
• Ensure compliance with Master Service Agreements (MSAs) and Statements of Work (SOWs) maintaining scope control and contractual adherence
• Drive effective staffing onboarding coaching and performance management within delivery teams
• Collaborate with account management and technical leadership to support growth opportunities and transformation initiatives

• Proven experience in delivery leadership roles (Delivery Manager Program Manager Engagement Lead) within consulting or IT services
• Strong background in managing complex projects and client stakeholder relationships
• Experience governing delivery under MSAs and SOWs including scope and change management
• Understanding of technology-related legal concepts such as data privacy and delivery obligations
• Technical exposure to enterprise environments ERP platforms cloud ecosystems such as Azure AWS or GCP and system integrations
• Practical knowledge of the software development lifecycle with Agile and Waterfall experience
• Hands-on experience using AI tools such as coding assistants agentic frameworks and large language model APIs
• Ability to demonstrate AI adoption in real delivery work
• Ability to identify and quantify AI use cases and articulate value to technical and business stakeholders
• Strong communication and stakeholder management skills with professional fluency in English and French

• Familiarity with the Geneva and Romandie business environment and local client expectations
• Experience in governance or engineering transformation using generative AI techniques
• Exposure to business development activities such as contributions to requests for proposal (RFPs) and requests for information (RFIs)