Computer and Information Systems Administrator (fmd)

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences diagnostics and biotechnology

At Genedata one of Danahers 15 operating companies our work saves lives and were all united by a shared commitment to innovate for tangible impact.

Youll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danahers system of continuous improvement you help turn ideas into impact innovating at the speed of life.

The biopharmaceutical industry is undergoing a digitalization revolution adopting data-driven R&D approaches to develop innovative therapies quicker. Genedatas market-leading enterprise software is fueling this revolution enabling leading biopharma biotech and CRDMO companies worldwide to automate processes and leverage biopharma R&D data analytics so they can find breakthrough therapies faster. Join this digital transformation and help scientists around the world accelerate the pace of biopharma R&D.

Learn about the Danaher Business System which makes everything possible.

The Computer and Information Systems Administrator is responsible for installing maintaining configuring and supporting computer hardware and software systems. This role ensures reliable secure and efficient end-user computing services and provides technical guidance and support to users across the organization. The position plays a key role in maintaining operational continuity enhancing user productivity and continuously optimizing the use of IT resources.

This position reports to the Team Lead IT Support and is part of the Genedata Corporate IT team in Basel Switzerland. This is an on-site position.

In this role you will have the opportunity to:

• Provide first- and second-level technical support to end users via telephone in person and online support channels

• Identifies appropriate hardware and software solutions to meet user requirements

• Installs and configures computer hardware and peripheral devices including monitors keyboards printers and storage drives ensuring proper operation

• Installs configures and maintains software packages such as operating systems networking components and standard office applications

• Assists in the customization and adaptation of existing applications to meet user and business needs

• Coordinates activities with network services and information systems teams to ensure seamless service delivery

• Provides regular updates on issue status progress and completion to managers and/or users

• Diagnoses troubleshoots and resolves hardware and software issues in a timely and professional manner

• Escalates major hardware issues to vendor support and coordinates resolution activities

• Connects users to networks and provides initial training on systems facilities and applications

• Continuously seeks opportunities to improve efficiency and identify synergies in hardware and software usage

The essential requirements of the job include:

• Minimum bachelors degree or equivalent practical experience

• Minimum of two years of experience in system administration across Windows environments (Linux is a plus) including maintaining Windows Active Directory

• Strong written and verbal English communication skills

• Excellent organizational and time-management abilities

• Self-motivated with the ability to work independently while also contributing effectively within a team

• Proven ability to handle sensitive information and maintain a high level of confidentiality

Physical/Environment Requirements:

• Ability to lift move or carry equipment up to 10 kg; additional physical requirements may include wiring an IT workspace

It would be a plus if you also possess previous experience in:

• Outlook profile and mailbox management & debugging

• Managing and reviewing email objects such as distribution lists and shared mailboxes

• Basic PowerShell scripting

Genedata a Danaher operating company offers a broad array of comprehensive competitive benefit programs that add value to our lives. Whether its a health care program or paid time off our programs contribute to life beyond the job.

Join our winning team today. Together well accelerate the real-life impact of tomorrows science and technology. We partner with customers across the globe to help them solve their most complex challenges architecting solutions that bring the power of science to life.

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