Agile Operations Lead
Job Location:
Zürich - Switzerland
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
We are looking for an Agile Operations Lead to support our People and Culture team responsible for driving alignment accountability and data-driven decision-making across our teams. Youll own OKR governance agile facilitation and people analytics ensuring our processes are lean outcomes are measurable and teams operate at peak efficiency. This role bridges operational execution with strategic people initiatives reporting directly to the Head of People and Culture.
Facilitating and documenting company-wide OKR planning sessions bi-weekly check-ins and quarterly retros to ensure alignment and accountability.
Validating team capacity configuring OKR tools (dashboards labels weights) and maintaining planning artifacts (sprint plans retro boards).
Running agile ceremonies (retros planning reviews) when product teams need support. Keeping rituals sharp time-boxed and outcome-focused.
Owning company-wide people KPIs (worklogs engagement capacity) turning data into actionable reports for leadership.
Acting as the first escalation point for team tensions or delivery risks coordinating with the People Chapter on org-level improvements.
Scheduling and coordinating recurring company events (planning weeks all-hands) with seamless execution and follow-up.
Tracking retro actions in Jira/Confluence and chasing owners until closure and escalating stalled items if needed.
Proposing data-backed improvements (training process changes) and piloting small-scale initiatives.
Essential Qualifications:
Proven experience in agile facilitation OKR governance or people operations preferably in a StartUp or tech environment.
Analytical mindset with the ability to translate data (worklogs engagement metrics) into clear recommendations.
Stakeholder management skills paired with fine-tuned communication skills to hold teams accountable for follow-ups and data submission.
Bonus Skills:
Experience with tools like GSuite Jira Miro Confluence Slack Claude and advanced Analytics for tracking and reporting.
Familiarity with GDPR/compliance in People Analytics.
Certification in agile frameworks (Scrum Kanban) or HR analytics.
Collaboration and Interpersonal Skills:
Direct communication style no sugarcoating just clarity and action - with empathy.
Ability to challenge assumptions with data while keeping teams motivated navigating ambiguity and pushing back when processes lack purpose.
Languages:
English (fluent B2)required
any of German Polish Ukrainian: desired not required
A dynamic ambitious team where your voice is heard and your contributions truly matter. Youll have real ownership over your decisions in a trusted cross-functional environment within a Swiss product company that puts people first.
We offer fair compensation flexible working hours a remote work setup and a culture that supports both personal and professional growth fostering a healthy work-life balance.
esurance is a Swiss InsurTech offering a SaaS platform that connects SMEs insurance providers brokers and business application providers. Founded in 2013 were on a mission to make health insurance for small businesses truly hassle-free.
Youll be part of a connected forward-thinking team built on trust openness and mutual respect working hybrid from Zürich or remotely across Europe. We invest in your growth through agile practices real ownership and a transparent Grading System that ensures fair pay and clear career paths.
- We are connected.
- We are ahead.
- We are clear.
- We are approachable.
Do these resonate with you Come join us.
We keep our process transparent and respect your time:
- Application Review You hear from us within 5 business days. Always.
- Recruiter Screen A relaxed Get2Know call to explore mutual fit.
- Interview Round Two Role Knowledge interviews (peer supervisor) one Culture Match one Leadership conversation. Batched into two days wherever possible.
- Hiring Decision Thoughtful timely. Youll know within 12 weeks.
Required Experience:
Manager
About Company
Who we areesurance is a Swiss InsurTech offering a SaaS platform that connects SMEs, insurance providers, brokers, and business application providers. Founded in 2013, we're on a mission to make health insurance for small businesses truly hassle-free.What makes us uniqueYou'll be part ... View more
