Account Manager (mfd)
Bülach - Switzerland
Job Summary
At Jabil we are committed to making anything possible and everything better. As an Account Manager you will serve as the primary interface between our customers and Jabils operations teams ensuring exceptional customer satisfaction flawless execution and long-term business partnerships.
This role offers the opportunity to work closely with customers manufacturing sites supply chain teams and business leaders to support operational performance manage customer expectations and drive business growth.
Key Responsibilities
Act as the primary point of contact for assigned customer accounts.
Build and maintain strong customer relationships based on trust responsiveness and operational excellence.
Coordinate customer requirements with cross-functional teams including Supply Chain Planning Production Quality Engineering and Finance.
Ensure timely order fulfillment and delivery performance while proactively identifying and mitigating risks.
Monitor demand forecasts order status inventory levels and key account metrics.
Lead customer communications regarding schedules deliveries escalations and operational issues.
Organize and participate in customer reviews business meetings and performance discussions.
Drive issue resolution and continuous improvement initiatives to enhance customer satisfaction.
Support account growth opportunities and contribute to strategic business objectives.
Maintain accurate account data and reporting within ERP and business systems.
Required Qualifications
Bachelors degree in Business Supply Chain Engineering Operations or a related field.
2-5 years of experience in Account Management Customer Service Supply Chain Program Management or a related customer-facing role.
Experience within a manufacturing electronics medical device or industrial environment is preferred.
Strong communication and relationship-building skills.
Excellent organisational and problem-solving abilities.
Experience working with ERP systems (SAP experience is an advantage).
Strong analytical skills and attention to detail.
Fluent English; German is highly desirable
What Success Looks Like
High customer satisfaction and strong customer relationships.
Effective coordination between customers and internal teams.
Proactive management of delivery supply and operational challenges.
Accurate reporting and data management.
Continuous improvement of customer experience and account performance.
Why Join Jabil
Work with leading global customers.
Be part of an international manufacturing and supply chain environment.
Collaborate with diverse teams across multiple locations.
Grow your career within a global organization committed to innovation and operational excellence.
BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number birth certificate financial institution drivers license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft contact your local police department. Any scam job listings should be reported to whatever website it was posted in.
Jabil including its subsidiaries is an equal opportunity employer and considers qualified applicants for employment without regard to race color religion national origin sex sexual orientation gender identity age disability genetic information veteran status or any other characteristic protected by law.
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About Company
At Jabil we strive to be the most technologically advanced and trusted manufacturing solutions provider.