Site Specialist

The Site Specialist drives a commercial seamless and inspiring online customer experience  within your concept at all times. By leveraging customer behavior insights and data analysis identify opportunities and take proactive actions to boost sales engagement and conversion.

What you will do: 

• Own and drive sales for your concept and assigned projects maximising commercial performance
• Deliver a seamless and inspiring customer experience aligned with the brand supporting both short- and long-term results
• Plan update and optimise all relevant touchpoints across site to improve on-site KPIs
• Collaborate with cross-functional teams to secure relevant high-quality and commercial content across all customer touchpoints
• Act as the digital advocate for your concept driving cross-functional collaboration and sharing insights on customer behaviour trends and opportunities
• Drive continuous on-site development for your concept in close partnership with the tech team

Qualifications :

Alignment to our company values is the most important characteristic we look for in all new joiners. Our values are the behaviours that we appreciate above and beyond anything else. We are open-minded and curious we dare to be different we believe in constant improvement and we empower and trust you to take ownership. Our values are part of who we are what we stand for and how we act.

What you need to succeed :

• Creative and solution-oriented thinking
• Strong commercial mindset with a sales focus
• Entrepreneurial and proactive approach
• Analytical with a data-driven decision-making mindset
• High level of drive initiative and ownership
• Fashion awareness and trend sensitivity
• Familiarity with CMS platforms and digital systems is an advantage (e.g. Storyblok Voyado / Elevate Centra)
• Experience with analytics tools is a plus (e.g. Power BI Google Analytics 4 (GA4) Google Data Studio)

Additional Information :

This is a 11 MONTHS Temporary contract based at our Head Office in Stockholm.

We offer all our employees attractive benefits with broad development opportunities. All our employees receive a staff discount usable on all our H&M Group brands in stores and addition to our staff discount all our employees are included in our H&M Incentive Program HIP. You can read more about our H&M Incentive Program here.

In addition to this Sweden-based colleagues also receive:

• 30 days holiday
• A collective agreement which includes pension and life insurance
• Wellness benefit 4000kr/year
• Benify Benefits Portal

JOIN US

Our uniqueness comes from a combination of many things our inclusive and collaborative culture our strong values and opportunities for growth. But most of all its our people who make us who we are. We are committed to a recruitment process that is fair equitable and based on competency. We therefore kindly ask you to not attach a cover letter in your application. 

We look forward to hearing from you

To ensure we provide an insightful experience to our candidates and we support their understanding of the role scope and responsibilities for this role we use an online assessment method for skills-based recruitment with our recruitment processes. You will need to complete it as part of the application and screening process. Your responses will be scored by an assessment tool that applies predefined criteria set by H&M Group.

Remote Work :

No

Employment Type :

Contract