Senior Product Manager  Checkout (POS)

As Senior Product Manager for Store Experience (Checkout / POS) you will play a critical role in shaping the future of our instore customer experience. You will own the Point of Sale (POS) product endtoend driving business value through scalable usercentric and datainformed solutions. You will act as both Product manager and Business expert in this area. 

This role combines product strategy execution business expertise and continuous improvement requiring a strong commercial mindset and close collaboration with both business and tech stakeholders. 

This is a newly established role within the domain. You will be responsible for setting the direction defining ways of working and establishing clear ownership for the checkout product area operating with a high degree of autonomy and accountability. 

Your Responsibilities: 

What you will do: 

• Own and drive the checkout product vision strategy and roadmap in alignment with business goals and retail trends while providing business expertise within the different checkout solutions 
• Own the budget and drive business cases by prioritizing investments and evaluating ROI to deliver business and customer value while ensuring longterm tech sustainability. 
• Prioritize and manage the product backlog ensuring delivery of highimpact features and improvements. 
• Collaborate with crossfunctional teams to ensure checkout capabilities meet operational and customer needs. 
• Act as a key link between brands and technology teams capturing and defining requirements aligned with business needs. 
• Secure and manage fitforpurpose checkout hardware including lifecycle management. 
• Facilitate workshops gather feedback and ensure alignment across stakeholders. 
• Monitor product performance using data KPIs and user feedback to continuously improve the checkout experience across all touchpoints. 
• Collaborate with suppliers and external partners responsible for endtoend checkout solutions. 
• Own and drive the ongoing checkout transformation leading innovation and modernization initiatives. 
• Stay ahead of checkout trends competitor benchmarks and emerging technologies translating insights into longterm value creation. 
• Establish the checkout product area within the domain defining structure governance and ways of working in close collaboration with brands tech and operations. 

WHO YOULL WORK WITH 

You will collaborate closely with portfolio brand teams technology and product teams across the domain store operations and growth teams as well as external suppliers and partners. The role involves close interaction with senior stakeholders and leadership across brands and technology. 

Qualifications :

We are looking for people with 

• 6 years of experience working with PointofSale solutions retail operations and customer experience.  
• Strong commercial and product mindset with experience driving product development and business impact.  
• Proven ability to build endtoend product strategy including scope definition roadmaps and KPIs.  
• Experience building business cases managing ROI budgets and total cost of ownership.  
• Strong analytical mindset with the ability to solve complex business challenges.  
• Experience working in agile environments and crossfunctional setups.  
• Strong experience collaborating with and managing suppliers and external partners.  
• Experience navigating regulatory and marketspecific requirements across multiple markets.  

And people who are 

• Customercentric and valuedriven. 
• Proactive innovative and curious. 
• Confident decisionmakers who can operate without full consensus. 
• Strong communicators who simplify complexity for diverse and senior stakeholders. 
• Selfdirected leaders who take full ownership and drive execution. 
• Comfortable navigating ambiguity resistance and change. 
• Motivated by building something new setting direction and driving an area forward where no established structure previously existed. 

Additional Information :

This is a full time permanent contract based at our Head Office in Stockholm Sweden  

If you feel this opportunity is exciting feel free to apply by sending in yourCV in Englishas soon as possible but no later than the 12/6 Due to data policies we only accept applications through our career page. 

We value collaboration and believe that great ideas thrive when we work closely together. Therefore this role is primarily office-based with four days per week at the office to foster teamwork and engagement. One day per week youll have the flexibility to work remotely. 

WHO WE ARE  

As one of the worlds largest fashion companies with more than 171000 employees worldwide H&M Group is an exciting and dynamic place to pursue a career within the fashion industry. H&M Group comprises five Portfolio Brands and four independent brands. The Portfolio brands incorporate COS Weekday & Other Stories and Arket all with high growth ambitions for the future. Portfolio Brands Domain aim is to deliver technological solutions for the entire value chain for all our portfolio brands. 

 WHY YOULL LOVE WORKING HERE 

We offer all our employees attractive benefits with broad development opportunities. All our employees receive a staff discount usable on all our H&M Group brands in stores and addition to our staff discount all our employees are included in our H&M Incentive Program HIP. You can read more about our H&M Incentive Program here. 

In addition to this Sweden-based colleagues also receive: 

• 30 days holiday 
• A collective agreement which includes pension and life insurance 
• Wellness benefit 4000kr/year 
• Benify Benefits Portal 

JOIN US 

Our uniqueness comes from a combination of many things our inclusive and collaborative culture our strong values and opportunities for growth. But most of all its our people who make us who we are. 

We are committed to a recruitment process that is fair equitable and based on competency. We therefore kindly ask you to not attach a cover letter in your application.   

We look forward to hearing from you  

Remote Work :

No

Employment Type :

Full-time