Salesforce Solution Architect

At Polestar you will have the opportunity to influence the future architecture of one of our most strategic commercial platforms working at the intersection of customer experience business transformation and modern digital engineering.

The opportunity

Polestar is accelerating the transition to sustainable mobility through electric performance. Digital Commercial plays a critical role in enabling customer growth customer experience sales fleet and retailer operations digital channels and commercial excellence across all markets.

Salesforce is a strategic platform within Polestars digital landscape supporting customer engagement sales fleet operations customer service marketing portals AI-enabled experiences and critical integrations with enterprise platforms such as ERP integration platforms data platforms and other digital products.

As our business continues to evolve we are strengthening our internal architecture capability and establishing clearer architectural ownership standards and governance across the Salesforce ecosystem. This role will help define the future direction of the platform ensuring solutions remain scalable secure compliant and aligned with Polestars enterprise architecture.

This position is located at Gothenburg Sweden. We believe in a hybrid model when it comes to remote and onsite work knowing that both in-person collaboration and individual time to focus are needed. What matters most is that people get the time and support to do what needs to be done. And to enjoy doing it of course.

Let us describe the challenge we offer

As a Salesforce Solution Architect you will provide architectural leadership across Polestars Salesforce landscape spanning Sales Cloud Service Cloud Experience Cloud Marketing Cloud Agentforce customer portals fleet solutions and related integrations. You will work closely with product managers business stakeholders engineers enterprise architects and external partners to ensure that solutions are aligned with both business objectives and long-term technology strategy.

The role requires balancing customer experience business process efficiency integration complexity security requirements and platform sustainability. You will help teams make the right architectural decisions while reducing technical debt increasing reuse and enabling faster delivery across multiple products and markets. You will be a key contributor in defining platform guardrails integration patterns data ownership principles and future-state architecture for one of Polestars most business-critical platforms.

What youll do

You will lead solution architecture across multiple initiatives and help shape the evolution of Polestars Salesforce ecosystem.

See below for a more thorough breakdown of the various tasks and areas youll be responsible for:

• Designing scalable Salesforce solutions across customer sales service fleet and commercial domains

• Leading solution architecture for strategic Salesforce initiatives and programmes

• Defining architecture standards patterns and guardrails for Salesforce development

• Ensuring alignment with enterprise architecture principles and technology standards

• Driving integration architecture across Salesforce AWS ERP systems customer identity data platforms and digital products

• Defining data ownership master data and information flow principles

• Supporting product teams in architecture decisions technical design and solution governance

• Ensuring solutions meet security privacy compliance and audit requirements

• Managing cross-team dependencies and reducing solution complexity

• Driving platform scalability maintainability and operational excellence

• Supporting roadmap planning and target architecture definition

• Contributing to architecture reviews and governance forums

• Mentoring engineers and supporting the broader architecture community

In your daily work you will collaborate with teams across CRM Customer Experience Sales Fleet Marketing Customer Care Data & AI Enterprise Architecture and Digital Commercial leadership. You will also work closely with enterprise architects chief architects solution architects product teams and strategic partners.

Who you are

You are comfortable navigating complex business domains and translating business needs into practical and sustainable Salesforce solutions. You can balance strategic thinking with hands-on architecture work and enjoy collaborating across business and technology teams. You have strong communication skills and can explain architectural concepts to both technical and non-technical audiences. You understand that great architecture is not just about technology. It is about enabling business outcomes while maintaining simplicity governance and long-term sustainability.

To be a great fit for this position we believe you have:

• Minimum 5 years of experience as a Solution Architect Salesforce Architect or Lead Salesforce Consultant

• Deep knowledge of Salesforce platform capabilities and architecture patterns

• Experience with Sales Cloud Service Cloud Experience Cloud and Salesforce integrations

• Experience designing APIs event-driven integrations and distributed solutions

• Strong understanding of customer data management and enterprise integration patterns

• Experience working with cloud-native architectures and modern development practices

• Knowledge of security privacy identity and compliance requirements

• Experience working in agile product organisations

• Ability to lead architecture across multiple teams and business domains

The following would be considered an advantage:

• Salesforce certifications such as Application Architect System Architect or Certified Technical Architect (CTA)

• Experience with Marketing Cloud or Agentforce

• Experience integrating Salesforce with ERP customer identity and enterprise data platforms

• Experience within automotive retail mobility or direct-to-consumer digital businesses

Polestar is an international company with various backgrounds represented. English therefore is the language of written and spoken communication. And though we have a global presence we maintain the growth-mindset. Change happens often at Polestar. But so does progress. Expect an accelerating exciting environment.

Is this you

If the above matches your ambitions be sure to apply. Our selection process is ongoing and the job advert will remain open until its filled.

The Polestar journey is an electric one.