Product Lead Customer Due Diligence
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Job Summary
Who we are
Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly simply and securely. We are the innovators at the heart of the payments technology industry shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business we are committed to helping our people accelerate their careers. Together we shape the evolution.
Join us as Product Lead Customer Due Diligence and drive the delivery of our global CDD solution for Worldline during a critical transformation period. Youll lead a team of Product Managers and Delivery Managers whilst consolidating existing CDD solutions into a single source of truth remediating regulatory gaps and promoting efficient CDD journeys that enable business growth. As part of our structural rebuilding phase youll play a vital role in remediating regulatory observations to ensure we keep the company its clients staff and shareholders safe and compliant whilst driving the area towards the companys north star targets. This permanent position is based in our Stockholm or Warsaw or Hoofddorp office with a hybrid working model.
- Lead and manage a team of Business Analists Product Managers and Delivery Managers to deliver the global CDD solution
- Drive the consolidation of existing CDD solutions into a unified platform to achieve cost efficiencies
- Ensure existing CDD applications continue to function effectively during transition and beyond
- Identify and remediate regulatory compliance gaps in current customer due diligence journeys
- Design and implement streamlined CDD processes to enhance business enablement and operational efficiency
- Drive the area towards the companys north star targets and report on progress to senior stakeholders
- Ensure consistent reporting on Area and Compliance KPIs across all CDD platforms
- Ensure solution effectiveness auditability continuous availability and reliability across all CDD platforms
We look for big thinkers. People who can drive positive change step up and show whats next people with passion can-do attitude and a hunger to learn and practice this means:
- Extensive industry knowledge in CDD technology and regulatory compliance frameworks
- Proven ability to bridge the gap between first-line CDD requirements compliance needs and technical implementation
- Experience navigating complex corporate landscapes with understanding of multi-layered IT infrastructures
- Strong relationship-building skills with ability to engage effectively across diverse stakeholder groups
- Strategic vision with capability to translate concepts into clear actionable roadmaps
- Excellent communication skills to articulate requirements and drive acceleration or unblock delivery challenges
- Deep understanding of information needs for senior management and external stakeholders including regulatory representatives with ability to tailor messaging appropriately
- Strong team builder and people manager with proven leadership capabilities
At Worldline youll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that you will also:
- Private medical & life insurance
- MyBenefit Platform
- Holiday allowance
- Referral program
- Public transportation allowance
- Meal allowance
- Annual bonus
Shape the evolution
We are on an exciting journey towards the next frontiers of payments technology and we look for big thinkers people with passion can-do attitude and a hunger to learn and grow. Here youll work with ambitious colleagues from around the world take on unique challenges as a team and make a real impact on the society. With an empowering culture strong technology and extensive training opportunities we help you accelerate your career - wherever you decide to go. Join our global team of 18000 innovators and shape a tomorrow that is yours to own.
Learn more about life at Worldline at
We are proud to be an Equal Opportunity employer. We do not discriminate based upon race religion color national origin sex sexual orientation gender identity gender expression age status as an individual with a disability or any applicable legally protected characteristics.
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About Company
Put the power of payment innovation to work with Worldline, Europe’s leading payment service provider.
