Lead Consultant- Digital Workplace (DWP) Program Manager

Role Lead Consultant Digital Workplace (DWP) Program Manager

Location Gothenburg Sweden

Compensation Competitive (including bonus)

Job description
Lead end-to-end Digital Workplace programs driving workplace transformation service delivery governance financial performance and stakeholder management across Microsoft 365 End User Computing Collaboration Mobility VDI and Service Desk domains.

Key Responsibilities

Lead large-scale Digital Workplace transformation and managed services programs.

Manage program scope schedule budget risks dependencies and escalations.

Drive governance reporting and executive stakeholder engagement.

Own financial performance resource planning forecasting and change requests.

Oversee Microsoft 365 Windows 11 Intune Teams SharePoint OneDrive and workplace modernization initiatives.

Ensure delivery excellence through SLA/KPI achievement quality assurance and continuous improvement.

Coordinate cross-functional global teams and external partners to achieve business outcomes.

Identify automation and innovation opportunities to enhance user experience and operational efficiency.

Key Skills

Program & Portfolio Management

Digital Workplace & M365 Services

Stakeholder & Vendor Management

Financial & Commercial Management

Risk Governance & Compliance

Service Delivery & ITIL

Leadership & Team Management

Executive Communication & Presentation

Success Measures

On-time and on-budget delivery

SLA/KPI attainment

Customer satisfaction and adoption

Revenue and margin achievement

Service quality and operational excellence

Successful business transformation outcomes

Responsibilities -

Lead large-scale Digital Workplace transformation and managed services programs.

Manage program scope schedule budget risks dependencies and escalations.

Drive governance reporting and executive stakeholder engagement.

Own financial performance resource planning forecasting and change requests.

Oversee Microsoft 365 Windows 11 Intune Teams SharePoint OneDrive and workplace modernization initiatives.

Ensure delivery excellence through SLA/KPI achievement quality assurance and continuous improvement.

Coordinate cross-functional global teams and external partners to achieve business outcomes.

Identify automation and innovation opportunities to enhance user experience and operational efficiency.
Overview
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 59 countries to navigate their digital transformation.With over four decades of experience in managing the systems and workings of global enterprises we expertly steer clients in 59 countries as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills expertise and ideas from our innovation ecosystem. We are deeply committed to being a well-governed environmentally sustainable organization where diverse talent thrives in an inclusive workplace.

All aspects of employment at Infosys are based on merit competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.