Datacenter Technician (Level III)

Who are we

Job Description

Job Summary

Equinix is the worlds leading digital infrastructure company operating 270 data centers across six continents. We provide secure reliable and sustainable interconnection services that power the digital economy.

Our business is built on high security high availability (99.9999%) and a commitment to operational excellence. As the industry experiences unprecedented growth we continue to deliver simple sustainable and secure solutions for our customers worldwide.

At Equinix we care about our people. Our comprehensive benefits include:

• Competitive health and wellness programs
• Employee Stock Purchase Plan
• Career development and growth opportunities
• Fun wellbeing and charity events

Advance Your Career Quickly Positions Open Across the Globe

Joining Equinix means joining a global network of opportunities. Whether you want to grow into leadership roles or specialize in advanced technical areas we provide the platform for your success.

What Were Looking For

Were seeking a Datacenter Technician (Level III) with previous experience in data center operations. This is not an entry-level role;

Key Skills & Experience

• Previous experience in data center operations
• Proven ability to prioritize tasks manage escalations and lead a team during critical situations
• Hands-on experience with data center buildouts equipment assembly and installation
• Knowledge of connectivity technologies especially fiber optics structured cabling and cross-connects
• Experience using fiber testing equipment
• Solid understanding of IT systems hardware troubleshooting and network basics
• Familiarity with Change Incident and Escalation Management processes
• Ability to work in a shift-based environment including on-call rotation and after-hours support
• Excellent time management organizational and communication skills
• Knowledge of critical infrastructure (power and cooling systems) is a plus but not mandatory

Responsibilities

Hands-on Customer Support

• Handle customer installations and troubleshooting including fiber cross-connects and testing
• Perform advanced diagnostics and repairs on hardware and network equipment
• Manage internal and external tickets (including Smart Hands requests) in line with SLAs

Leadership & Operational Excellence

• Lead escalations for incidents coordinating resolution efforts across teams
• Deliver clear shift handovers and comprehensive operational status reports
• Drive continuous improvement initiatives to enhance processes and operational excellence
• Develop documentation and operational processes to standardize best practices

Additional Responsibilities

• Monitor infrastructure alarms (power cooling temperature humidity) to maintain stable operations
• Oversee contractors ensuring compliance with safety cleanliness and operational standards
• Occasional travel to other data centers for project support or escalations

Qualifications

• Experience in data center operations
• Expertise in hardware troubleshooting and hands-on data center work
• Ability to work in 24/7 shift rotation
• Background in IT or Telecommunications
• Strong problem-solving multitasking and communication skills
• Fluent in English (Swedish is a plus)

Ready to take the next step Apply now and become part of the team that keeps the digital world running!

Equinix is committed to ensuring that our employment process is open to all individuals including those with a disability. If you are a qualified candidate and need assistance or an accommodation please let us know by completing this form.

Equinix is an Equal Employment Opportunity and in the U.S. an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race color religion creed national or ethnic origin ancestry place of birth citizenship sex pregnancy / childbirth or related medical conditions sexual orientation gender identity or expression marital or domestic partnership status age veteran or military status physical or mental disability medical condition genetic information political / organizational affiliation status as a victim or family member of a victim of crime or abuse or any other status protected by applicable law.

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