Change & Contracting Manager
Job Summary
We are looking for a Change & Contracting Manager with a legal background to play a key role in transforming how our Global Sales organization operates. This role will drive process efficiency standardization and scalability across our sales ecosystem supporting both travel agent distribution and corporate customer segments.
The position combines driving strategic changes (approx. 50%) with hands-on legal support (approx. 50%) primarily focused on B2B contracts. The successful candidate will bring a strong commercial and strategic mindset ensuring that our operational sales processes enable business growth speed and competitiveness.
A critical success factor is the ability to build a strong internal network across SAS in order to influence both Global Sales colleagues and cross-functional stakeholders to ensure adoption of new ways of working.
Key Responsibilities & Mandate
1. Change Management & Process Transformation
- Lead and implement transformation initiatives across Global Sales processes with focus on:
- Travel agent and corporate sales agreements
- Contracting and compliance processes
- Identify and eliminate inefficiencies driving simplified and scalable ways of working
- Design and implement standardized commercially effective processes that support growth across markets - Drive digitization and automation (e.g. contract lifecycle management simplification of legal templates workflows)
- Act as an advisor to the sales leadership team ensuring alignment between commercial strategy and operational execution
- Build and leverage a strong internal stakeholder network to anchor and accelerate change
- Lead stakeholder engagement communication and training to ensure high adoption of new processes
- Monitor and track impact (e.g. conversion rates training participation and adherence compliance cost efficiency)
2. Legal Support Triage of day to day legal matters
- Be responsible for template creation review of and support to Sales teams in the negotiation of B2B agreements including:
- Corporate customer contracts
- Travel agent
- Miscellaneous legal documents (e.g. NDAs GDPR questions etc.)
- Negotiation guidelines and fallbacks - Provide commercially pragmatic legal guidance to Sales teams in order to balance risk compliance and commercial objectives
You will be part of a diverse team composed of talented professionals from various backgrounds. Our team values collaboration and psychological safety in order to execute at pace. We support each other and thrive on creating a positive and inclusive work environment where everyone can succeed and develop.
- Law degree or equivalent qualifications gained through a combination of business education and relevant work experience.
- 5 years of experience in a legal advisor and commercial support role.
- Experience supporting B2B sales organizations ideally within travel aviation or other complex service industries.
- Proven track record of driving cross-functional change initiatives with measurable impact.
- Strong commercial acumen with the ability to align frameworks and ways of working with business goals.
- Strategic mindset combined with hands-on execution capability.
- Excellent stakeholder management and relationship-building skills across all levels.
- Ability to build and leverage informal networks to influence and drive change and the confidence to question status quo.
- Highly structured with a strong focus on process optimization and efficiency.
- Ability to translate complexity into simple scalable solutions.
- Strong communication and facilitation skills.
At SAS we offer extensive opportunities for professional development in an international fast-paced working environment. We are dedicated to the continuous growth of our employees. Working with us comes with a variety of benefits including:
Travel Perks: Enjoy discounted travel opportunities around the world with SAS.
Health & Wellness: Access to health and wellness benefits including a newly renovated gym with complimentary classes such as CrossFit and yoga.
Discounts: Receive discounts from a wide range of brands as well as on transportation to and from airports airport shops hotels and car rentals.
Work Environment: Our office location in Frösundavik offers a vibrant workspace with a restaurant café and easy access to outdoor activities in Hagaparken and Brunnsviken. Engage in running tennis outdoor gym sessions kayaking and stand-up paddling with equipment available free of charge.
Convenient Commute: Benefit from a non-stop bus service connecting our office to Solna station and commuter trains alongside a network of cycle paths.
At SAS we are dedicated to caring for each other delighting our travelers and driving the transformation towards sustainable aviation. As a future colleague on our team youll join a culture where we work collaboratively towards common goals recognize each others contributions and celebrate successes. Our focus is on safe sustainable and punctual execution and we are committed to protecting our planet while transforming SAS for the future. This is an empowering workplace where you can thrive grow and take ownership of your work. Join us at SAS and be part of shaping the future of aviation!
Deadline for application: 24/08/2026. Please send us your CV as soon as possible as interviews are conducted continuously and the position may be filled before the application deadline.
Desired start date: Asap
Position: Fulltime (100%) starting with a 6-month probation period
This position is based in Frösundavik Solna (Stockholm) and you will be expected to work onsite.
If you have questions about this position you are welcome to contact Malin Törnvall Head of Sales Planning & Transformation via email: Please note that we are not able to handle any applications that are sent by email due to the GDPR regulations.
Come and fly with us!
Required Experience:
Manager
About Company
Scandinavian Airlines, usually known as SAS, is the flag carrier of Denmark, Norway and Sweden. SAS is an abbreviation of the company's full name, Scandinavian Airlines System or legally Scandinavian Airlines System Denmark-Norway-Sweden.